Swiss-Belinn Tunjungan Surabaya vs Similar Hotels

Rooms are noted as clean and comfortable, but some concerns about the shower setup were mentioned.

Rooms comfortable, but some views may be lackluster; some rooms are noted to be small.

Rooms are clean, but issues such as jamming doors observed.

Rooms are described as huge, clean, and with great views, contributing positively to the stay.

Most reviews indicate the hotel is clean, but some comments about the bathroom needing attention suggest some maintenance is required.

Rooms clean after every housekeeping routine, but mentioned issues with completeness of toiletries.

Some comments regarding unclean items, like kettle; overall average cleanliness.

Consistently clean and well-maintained facilities, as noted in multiple reviews.

The hotel is praised for its strategic location, being close to shopping centers and easy access to attractions.

Great central location close to main attractions with easy access.

Central location near shopping mall and other amenities, praised in multiple reviews.

Excellent location next to Tunjungan Plaza, providing great convenience for shopping and dining.

Staff are consistently described as friendly and helpful, providing excellent service throughout the stay.

Staff are very friendly and cooperative, with a mention of excellent hospitality.

Staff described as friendly and helpful in several reviews.

Exceptional service highlighted by numerous guests, with staff going above and beyond expectations.

Food quality is noted as good, but there were complaints regarding the price of items on the breakfast buffet.

Breakfast selection praised; however, past issues of yogurt missing noted.

Breakfast described as average.

Dining experiences were well-received, with good service and quality food reported.

Some amenities like the breakfast buffet had mixed reviews regarding pricing, suggesting room for improvement.

Amenities include a gym and a decent breakfast, although minor issues were noted.

Limited functioning lifts and hairdryer availability noted.

Good amenities were mentioned, including quality dining experiences in the hotel's restaurants.

Guests feel they received good value for their money, especially considering the overall experience.

Good value considering pricing and service offered.

General sentiment of value being average based on quality.

Guests feel the experience is worth the price, despite it not being the cheapest option.