The Ritz-Carlton, Nikko vs Similar Hotels

Rooms are spacious by Japanese standards, beautifully designed with great views.

The room's sofa and bedding were stained, which detracted from the experience.

Rooms were described as large and comfortable; however, some noted minor age-related issues.

The hotel is noted for its cleanliness, particularly in the Onsen and facilities.

The hotel and its facilities are not clean. Stained carpets, walls, and seating areas.

Some reviews noted that certain facilities were outdated and could use improvement.

Stunning location right on Lake Chuzenji, surrounded by mountains and waterfalls.

The location is stunning, right on the lake with amazing surrounding views.

Many guests appreciated the hotel's proximity to the lake and local attractions.

Super professional, warm, and friendly service, with attention to detail.

The staff is very attentive and eager to fulfill the travelers' wishes.

The staff received high praise for their friendliness and hospitality.

Food quality varied; breakfast was good but dinner was pricey and not to everyone's liking.

Dinner options were considered basic and self-service could lead to long lines.

The food received high marks for quality and variety.

Incredible onsen facilities, both indoor and outdoor, with a magical experience.

Great facilities, including outdoor onsen and free snacks.

There were mentions of outdated facilities, particularly with the onsen.

While the experience feels premium, some aspects like food were overpriced.

For the price, the experience did not meet expectations due to cleanliness issues.

Guests felt that while they splurged, the overall experience justified the cost.