Holiday Inn Express Kuala Lumpur City Centre by IHG vs Similar Hotels

Several reviews mentioned that some rooms were small and cramped.

Rooms are clean and comfortable, but some reviews noted they're a bit tired or cramped.

Rooms deemed comfortable but some mention of tiredness and small size.

Some guests noted small rooms and noise issues; however, comfort and modern amenities were appreciated.

Some reviews noted that the hotel is old with worn towels and issues with room maintenance.

Generally clean and quiet, but mentioned issues with flooding in the washbasin.

Reported dirty room upon check-in; however, some cleanliness is noted subsequently.

Various mentions of cleanliness issues, such as dirty pillows and a cockroach, lower the rating.

Many reviews praised the central location, making it easy to access major attractions.

Central location praised for convenience and accessibility.

Multiple reviews highlight excellent location near shopping and transport.

Highly praised for central location and ease of access to attractions.

General sentiment reflects friendly staff, despite some minor service issues.

Staff described as friendly and helpful in multiple reviews.

Staff described as kind and helpful, with positive interactions reported.

Multiple reviews highlight friendly and helpful staff.

Breakfast received mixed reviews with some praising the selection but others finding it chaotic.

Breakfast options criticized for quality and preparation time.

Breakfast variety criticized, needs more options for a 4-star hotel.

Breakfast not provided, impacting the rating; however, nearby options exist.

Breakfast variety is positively noted, but quality can vary.

Basic amenities available, but toiletries provided only on request.

Facilities had issues, such as non-working appliances; some improvements needed.

Good facilities mentioned, though some guests noted missing items like a fridge.

Good value for money; especially suitable for short stays.

Good value for central location, though some reviews felt it was overpriced.

Generally considered good but some felt amenities and breakfast options could improve.

Overall reasonable for price, though some guests may not recommend for long stays.