Riverside Inn vs Similar Hotels

Rooms described as small but comfortable, well-decorated.

Some rooms felt tired and had issues with window functionality.

Rooms are described as spacious, well finished and comfortable, but several guests noted rooms were very warm due to lack of air conditioning and one bathroom heating/towel-rail issue.

Rooms varied with some positive comments about space, but also issues with windows and noise.

Exceptionally clean and beautifully presented.

Some rooms were reported as needing a deep clean and had cobwebs.

Multiple reviewers describe rooms as spotlessly clean and very comfortable, enabling easy relaxation after a long day.

Bathroom was a bit pokey with no ventilation. Room condition varied with complaints about noise and boiler issue.

Perfect location to explore Ely and the surrounding areas.

Centrally located, convenient for accessing local sites.

Location and views (including views of Ely Cathedral) are repeatedly described as superb, stunning and very convenient for exploring Ely.

Great locations mentioned multiple times, especially for events like New Year's Eve.

Some reviews indicate unhelpful service regarding parking.

Staff were consistently described as amazing, friendly, and helpful.

Staff repeatedly praised as outstanding, attentive and fantastic; only minor note about staff being hard to find at checkout in one instance.

Friendly staff noted frequently and praised for their helpfulness.

Breakfast described as lovely but somewhat limited.

Breakfast quality was mixed, with some complaints about slow service and limited continental options.

Breakfast described as excellent and enjoyable by multiple guests, though some complaints about limited dining options, occasional unavailability of a la carte and higher drink prices.

Excellent breakfast and dinner options received positive feedback.

Good facilities, but parking was noted as an issue.

Decent amenities, but some comments on dim lighting in rooms.

Property, gardens and grounds are highly praised; however some amenity shortfalls noted (no AC, occasional WiFi failure in a room, limited dining options / no evening restaurant on some dates).

Amenities like breakfast were praised, but parking was a consistent issue.

Good value based on location and amenities.

Breakfast options and quality did not meet all expectations for the price.

Generally high quality but some guests felt it was slightly overpriced (extra breakfast charge, pricey drinks), reducing perceived value for money.

Guests found the value reasonable, although parking and accessibility were concerns.