Holiday Inn Express Baruna by IHG vs Similar Hotels

Small room and bathroom issues mentioned, but some rooms had enough space.

Rooms were nice with daily servicing and good facilities.

Generally comfortable and spacious rooms with good beds, though some guests reported very dated bathrooms, no windows in certain rooms, and occasional housekeeping lapses (doors left open).

Rooms are described as spacious and comfortable, with minor complaints about cleanliness.

Clean room mentioned positively, but concerns about the smell and small room issues noted.

Some rooms had musky smells and air conditioning issues.

Mixed reports: some guests praised cleanliness, but multiple reviews cite very poor bathroom cleanliness (stained shower curtain, dirty shower mats), doubts about overall cleanliness and mosquito issues from doors left open.

There were mentions of stale air and hot conditions in the lobby, indicating areas for improvement.

Perfect location and walking distance to the beach noted positively.

Great location with easy access to shops, restaurants, and the beach.

Strong positive: repeatedly noted as very near the airport and in a strategic spot for tourist areas and restaurants; convenient for short stays and late arrivals.

The hotel is praised for its proximity to the airport and nearby dining options, making it very convenient.

Great service, friendly staff noted positively throughout the reviews.

Staff are friendly, accommodating, and attentive.

Consistently positive: staff repeatedly described as friendly, helpful and welcoming; several guests highlighted staff as the hotel's best asset and noted excellent service from reception and breakfast staff.

Multiple reviews highlighted the friendliness and helpfulness of staff, contributing positively to the experience.

Breakfast was noted as poor at times but overall acceptable.

Breakfast options were limited and did not cater well to all guests.

Breakfast widely praised for variety and quality; a few guests suggested improvements (limited meat options), but overall F&B received strong positive mentions.

Breakfast options are described as excellent with a great selection, adding to the positive experience.

Rooftop pool and gym facilities mentioned positively.

Nice pool and resort facilities.

Good but mixed: popular amenities include the pool and a free filtered water dispenser; however pool maintenance/handrail issues were mentioned and some guests noted the pool area needs work.

Amenities like the rooftop pool and spa received positive remarks, enhancing overall relaxation.

Good value mentioned, though some aspects considered expensive.

Value was reasonable, but some guests found issues with pricing and payment policies.

Frequently praised as good/excellent value for money; several guests said they'd return and highlighted the hotel as a top value in Kuta.

Overall excellent value for the quality experience provided, particularly for transit stays.