Hampton Inn & Suites by Hilton Thunder Bay vs Similar Hotels

Rooms were mostly described as spacious and well-appointed.

Comments suggest rooms are outdated and not well maintained.

Rooms were spacious and comfortable, although lighting was very dim.

Mixed feelings about room quality; some found comfort while others complained about maintenance.

Rooms were mentioned as clean and some reviews cited cleanliness positively.

Reviewers frequently noted cleanliness issues, including dirty rooms and bathrooms.

Fridge was full of pepper rats, yoghurt floors weren’t mopped, and some areas outside the room were filthy.

Several comments noted cleanliness issues, including dirty carpets and inadequate hygiene supplies.

Location received positive mentions, especially regarding convenience.

The location was often highlighted positively, with easy access to necessities.

Great location near the airport and city attractions, though municipal tax was noted as an issue.

Many guests appreciated the convenient location near restaurants and highways.

Staff were described as friendly and helpful in several reviews.

Mixed sentiments; while some staff were friendly, others were reported as rude.

Some staff showed great customer service, while there were reports of dismissive behavior by others.

Mixed reviews on service, with some guests praising staff but noting poor customer service encounters.

Breakfast has room for improvement according to reviews.

Breakfast was decent though limited; some guests found it satisfactory.

Mixed reviews; some enjoyed the restaurant while others found it pricey.

Good breakfast options were frequently mentioned positively.

Some amenities were lacking, like breakfast utensils, but key amenities were noted.

Some amenities like the breakfast were acceptable, but hot tub and wifi issues noted.

Facilities are unique and beautiful, with good food offerings.

Positive mentions about the breakfast and hot drinks amenities.

Comments indicate concerns about pricing relative to services received.

General sentiment indicates that the hotel does not provide good value, especially concerning cleanliness.

Fair pricing for the quality, but some find it far from the center.

Some guests felt the prices were too high compared to the value received.