The Russell Square Bug Hotel
The Russell Square Bug Hotel, Russell Square, London, WC1B 5EG, United Kingdom- Made
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Central Location in London
Located in the heart of London, Royal National Hotel offers a convenient stay with free WiFi and a bar. Just a stone's throw away from Euston Station, this 3-star hotel provides comfortable rooms with modern amenities.
Diverse Dining Options
Start your day with a delicious breakfast buffet featuring Full English/Irish or vegetarian options. Craving more? The on-site restaurant serves a mix of British and Italian cuisine, with special dietary requests catered to.
Multilingual Staff and Nearby Attractions
With a multilingual staff fluent in Arabic, English, Spanish, and Hindi, assistance is available 24/7. Explore nearby attractions like the British Museum and King's Cross Station, making your stay at Royal National Hotel truly memorable.
Book your stay now at Royal National Hotel for a delightful London experience.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
3 Twin Beds and 1 Twin Trundle Bed
Overlooking the city
Internet - Free WiFi
Entertainment - 30-inch TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Laptop workspace, phone, and wardrobe or closet
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
3 Twin bed (90-99 cm wide), Trundle bed (90-99 cm wide)
Room details
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
27 sqm
In-room amenities
2 Twin Beds
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 30-inch TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace, phone, and wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Heating
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
Courtyard View
In-room amenities
2 Twin Beds
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 30-inch TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Laptop workspace, phone, and wardrobe or closet
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
Courtyard View
In-room amenities
1 Double Bed
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 30-inch TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
Courtyard View
In-room amenities
1 Double Bed and 1 Twin Bed
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 30-inch TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Laptop workspace, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
Courtyard View
In-room amenities
3 Twin Beds
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 30-inch TV with satellite channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
Courtyard View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
27 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
26 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Good location for Euston and Holborn. Staff are great at reception when going to check in and out. Rooms good, beds very comfortable. Simple bit smart. Price good for an overnight
Nothing
Location of hotel was excellent rooms was clean
Breakfast was busy with lots of school children bathroom was small
Ubicación fenomenal
No tiene aire acondicionado pero por la época no era necesario
The reception staff were really helpful and friendly. Thank you very much for your assistance!
Unfortunately, the room was extremely noisy, and it felt like we were sleeping on the street. The hotel should consider replacing the windows with double- or triple-glazed windows to reduce the outside noise. There was also no proper ventilation in the room, only in the bathroom. In addition, there were not enough bedside tables. We had a three-bed room, but there were only two bedside tables. Overall, the noise and lack of ventilation made it difficult to sleep comfortably. I will never come back.
The fact that there were no light breakfasts offered. The buffets were too heavy for every day .
O hotel fica num sítio muito central, perto do Museu Britânico. O quarto muito limpo e muito confortável.
Não pensei que o hotel fosse tão grande, com tantos hóspedes. A sala do pequeno-almoço parecia um refeitório de uma escola, mas tudo muito bem organizado.
La ubicación
Muy pequeñas las habitaciones para familia
We received an upgrade on our booking! Yay!! Plus great communication as we were making the booking from Australia!
N/a
Nice room very comfortable beds good location
Breakfast was to expensive could eat elsewhere cheaper
The only thing good about this hotel is the location
The staff were not trained properly. Rooms were basic, cold tap not working. TV doesn't even have netflix on it. Housekeeping knocked on the door early to try and get in to clean while I'm still there
Meget støj i lokalet
Room was nice and clean.
That we were booked into hotel and then they moved us to city sleeper without no reason.
Alles prima, würden wiederkommen
Posizione, eccellente. Super organizzatto vista l'affluenza continua di numerosissimi ospiti. Sorvolando su quanto riportato nel "non mi è piaciuto" forse ci tornerei per la terza volta. Buon rapporto qualità/prezzo probabilmente il punto forte.
Pulizie veloci verosimilente per l'elevatissimo numero di camere, in 4 notti di soggiorno non è mai stata aspirata la mouquette della camera, Lenzuola eccessivamente dozzinali quasi da usa e getta. Camere senza climitizzazzione in relazione alla loro dimensione. Se viene assegnata una camera verso strada come successo a noi nel secondo soggiorno (la prima volta un anno fa, era una camera interna) il rimore è micidiale, infatti dotano le camere di tappi per le orecchie che trovo ridicoli in assenza di climatizzazione.
Alles was goed
Kamers waren klein
L'emplacement de l'hôtel.
La chambre donnant sur la rue beaucoup de bruit pendant la nuit.
Its proximity to Euston Station. Bathroom facilities. Clean linen.
Dangerous road outside the main entrance. No bar even though it shows that there is one on the details.The iron I borrowed was broken. Took a very long time to check in.
L'hotel ha un ottimo rapporto qualità-prezzo. Essendo già stata diverse volte a Londra, sia con amici che con il mio partner, mi è capitato spesso di pagare cifre esagerate per soluzioni poco comode e lontane dal centro. Questo hotel, invece, è in una posizione ottima, comodissimo sia alla metropolitana che agli autobus. La colazione è davvero molto fornita e, piccolo ma apprezzatissimo plus, sono presenti fontanelle di acqua potabile per poter riempire le proprie borracce. L'hotel è molto frequentato e c'è un grande flusso di persone, ma il personale è numeroso, organizzato, disponibile e sempre pronto a dare una mano. La nostra stanza era al primo piano, per tre persone, ed era pulita e ordinata; veniva riassettata quotidianamente.
Più che vere e proprie cose negative, sono piccoli nei da tenere in considerazione. La stanza al primo piano, non essendo climatizzata, può risultare un po' scomoda nei periodi più caldi, sia per la temperatura sia per i rumori provenienti dalla strada. Consiglio quindi di munirsi di buoni tappi per le orecchie, soprattutto se si ha il sonno leggero. Un altro piccolo neo è che, vista la grande affluenza, negli orari di punta la sala della colazione può risultare un po' caotica. Anche in questo caso, però, il personale è numeroso e si dà da fare per aiutare a trovare un tavolo e per sparecchiare rapidamente.
location, cleanliness and comfort
nothing
Posizione molto vicina alla metro Russell Square che fa parte della Piccadilly Line, strategica per ogni spostamento
La colazione sempre uguale ogni mattina e la tantissima gente presente in albergo che rende un po’ caotico il soggiorno
The staff were very helpful and attentive
Having a duvet rather than cotton sheets
location was ideal for our stay in London and easy to get to and from train station. Also liked the fact it was easy to access central London with or without transport. Rooms were clean and the beds were comfortable. the showers were really good
windows were awful and let loads of outside noise in when closed. we stayed when the weather was very hot and the rooms were uncomfortably warm with no air con which meant we had to have the window open and were exposed to the outside noise. would have liked to have a bath but thats personal preference.
Everything was good: cleanliness, quietness, and excellent service.
Super comme d’habitude
Atención del personal
La habitación
Amazing location, super central.
Rooms are hot. The fan you can request isn’t very powerful.
Great location - short walk to Tottenham Court Road or a bus at the end of the road down to Picadilly, and a bus stop outside to Camden. Staff were friendly and very helpful.
No air con and strong smell from the kitchen when the window was open.
Gut organisiert. In der Nähe befinden sich Restaurants und Cafés. Tottenham Court und Oxford street gut zu Fuß erreichbar. So dass man auch ohne U-Bahn auskommt. U-Bahn Stationen in unmittelbarer Nähe. Zimmer war für 3 Personen vom Raum her ok.
Straßenseitig viel Lärm. Aber man ist halt in einer Stadt. Hat den Aufenthalt nicht negativ beeinflusst. Zimmer Richtung Innenhof ist sicher ruhiger.
Emplacement très bien situé, à proximité des transports et d’une supérette. Le personnel est super aimable, jovial et accueillant ! Chambre propre et mobilier correct. L’ensemble est agréable et bien entretenu.
Le seul petit bémol serait le bruit venant de l’extérieur, mais cela reste tout à fait supportable. Un petit réfrigérateur dans la chambre serait un petit plus ✨️ Dans l’ensemble, nous avons passé un agréable séjour.
Location was very good, staff was nice
Very small room, smelly bathroom, the extractor fan in the bathroom was always on so there was noise all the time.
La bagagerie... pas très bien organisée face aux nombre important au moment des arrivées. Les gens l'atteignent par les escaliers et le lift ce qui provoque un gros embouteillage... et des altercations 😔
El desayuno buffet. La ubación del hotel. El servicio.
La habitación que estaba muy anticuada y no correspondía con las fotos que se muestran en la publicación del hotel. El aire acondicionada que no tenía y hacía mucha calor al ser la habitación en la última planta del hotel. La ventana no cerraba y entraba mucho ruido de la plaza central del hotel que hay un par de restaurantes.
La ubicación
No tenía hall donde esperar o una zona de estar que no fuera el pub
the bed was extremely comfortable, there were some really polite and funny staff
we were not so happy about the room we stayed in. There were 3 of us and we stayed in a family room on the 1st floor. We struggled to close the bathroom door as it was tight and the door when open kept swinging and hitting the toilet which kept waking people up if someone needed the toilet during the night. We also were not to happy about 3 member of staff acting like they were on a market and trying to bribe us going into the breakfast room, I didn't think we would or should get harassed like this in a hotel. we got stuck in the lift and when pressing the button for assistance no one came to help and my friend is clostriphobic, we were in thd lift for about 5 minutes and we only got out because someone on the other side meaning the outside pressed thd button, this was a guest not staff. No fridge in the room was also a down point as the water out the tap was warm and the weather was very hot so a fridge would have been ideal.
Staff were very helpful when I requested in advance a quieter room - also generally very friendly and helpful in person during the stay. Location is excellent for my needs - central and close to rail and underground links. Room very clean and comfortable. Breakfast also was very good.
A small fridge in room would have been welcome to keep water cool etc. especially in warmer weather.
Cumpriu com tudo o que ofereceu na venda. Excelente preço/qualidade,
Sijainti on loistava. Meillä oli kolmen hengen + huone, joka oli siisti ja viihtyisä.
Liikenteen melu kuuluu huoneeseen kovaa, joten korvatulpat on välttämättömät. Ilmanvaihdon vuoksi ikkunaa oli kesällä pidettävä auki. Aamupala oli heikohko.
Tout
Lovely staff. Good rooms. Excellent food. Very comfortable
Location was great with close underground and train connections
Noisy street below with no double glazing. Also room was warm and we requested a fan which was never delivered
Love this Hotel, It’s in the best position for commuting in to the centre of London for all the action. Hop on Hop off bus stand is right outside the hotel . Good excellent food , choice of dining in the courtyard. Excellent Staff !!!! Comfortable bed for excellent night sleep. Second time staying and will definitely book again
There was NOTHING TO DISLIKE
Rent och fräscht rum. Hjälpsam personal. Enkelt att ta sig dit med tunnelbanan från flygplatsen.
Stor och stökig matsal.
Localização muito boa e café da manhã ótimos!
Falta de ar condicionado e banheiro muito apertado!
The concierge staff in the lobby were always friendly and happy, nice to see that they enjoyed their work. Being able to leave our bags in the hotel before check in and after was a bonus and saved us logging them around all day.
As our room was on 2nd floor facing the road it was very noisy with sirens during the night, double glazing would be a benefit to reduce noise from outside.
Ons beviel dat de kamer schoon en goed was voor een lang weekendjes. Er was namelijk een waterkoker en elke dag roomservice. Verder was het personeel vriendelijk en de locatie goed bereikbaar met Underground.
De kamer zou perfect zijn als er nog een kleine koelkast aanwezig zou zijn.
Personale efficiente e davvero gentile. Anche solo un saluto alla mattina fa prendere alla giornata la giusta piega.
Excellent location. Quick check in
No air conditioning
The hotel is very good, comfortable and close to shops, bus stops and the underground station. It’s very clean, with a large bathroom and a great shower. Nothing to complain about!
The location was great.
No fridge, no air con, no service outside of check in.
Our checking was smooth. The lady who checked us in was so warm and welcoming and super friendly.
The shower screen did not stop the bathroom from flooding! No aircon but the windows did work.
Excelente ubicación.
La disponibilidad del personal La ubicación
La limpieza podría haber sido un poco mejor, cumplia
So clean and everybody was really friendly, breakfast was very well organised and the room was perfect, was able to leave my luggage after check out on the last day while we went out which was just perfect… Booked again as soon as I got home..
Obviously it’s on a main road so quite loud with sirens through the night but I don’t mind that..
Odlična lokacija.
Prozor se ne može sasvim otvoriti
Very clean, comfy and hotel stuff extremely helpful!
The only issue we had was the busy-ness of the hotel, but that couldnt be helped as 2 concerts were happening the night we stayed.
L’emplacement Personnel disponible et très agréable Chambre spacieuse Propreté
Très mauvaise insonorisation au niveau de la rue Pas beaucoup de pression pour l’eau de la douche Pas de paroi de douche donc l’eau allait partout
Do bairro
Organisation parfaite pour l’accès à la salle de petit déjeuner, l'amabilité du personnel.
Le bruit d’un pseudo pub dans l'enceinte de l’hôtel.
Разположението, чистотата на стаята(банята), персонала.
Храната в околните заведения. Преобладават пържени храни и fast food. Няма хубави салати и меса
Praticamente tutto ma specialmente la colazione e i tappi per le orecchie offerti.
La mancanza di insonorizzazione delle finestre. Praticamente eravamo in strada, traffico a tutte le ore della notte.
Die Lage war super mit sehr guter ambimdumg zu öffentlichen Verkehrsmittel
Die Zimmer waren etwas klein für 3 Leute für 2 dürfte es aber sehr angenehm sein
Its central and busses stops just outside the building. There is a small shop inside the hotel and just outside the hotel incl a pub in case you wish to have a late snack/meal. Staff very friendly throughout, and we were given luggage storage free of charge after checkout. Bathroom was super clean and fresh!
We were a family of four. The room we were offered fitted 4 separate beds (great when you travel with teens!!!), but it was little floor space for suitcases, somewhere to sit (unless you sit on your bed). There were no hooks, cupboards or shelving space in the room to organise 4 people’s’ belongings so everything we came with and later bought had to stay in our suitcases on the floor.
Het personeel beneden was heel fijn! je kon altijd met je vraag terecht, vooral Wency was onze favoriet! Bedden waren onverwachts goed lekker groot en een goed matras, de badkamer was ook erg schoon!
Het schoonmaken begon al erg vroeg om 8.45 al, dit wisten wij niet en hierdoor was onze kamer de eerste dag niet schoongemaakt. de schoonmakers waren wel erg aardig en heel sociaal.
Staff were very friendly and helpful.
La cordialità del personale
Mancanza frigo bar Quadrupla piccola Moquette non mi Piace per nulla raccoglie solo sporco
Sijainti, huoneiden siisteys
Sisään kirjautuminen hidas, 3 huonetta ja 7 henkeä. Sisäänkirjautuminen kesti 30min
On the whole the room was really very good, especially for London prices. The bed was enormous and comfortable. The room was a really good size and the bathroom was modern. The whole place was very clean. Large windows for natural light. The hotel is huge and busy but the staff kept it moving. A shop on site. Very close to the Tube station.
Unfortunately I stayed in a Thursday night for work (for a meeting at this hotel) and my room was facing the central courtyard area and the pub. It was very loud. There were earplugs provided in the room but they didn’t really help! If I hadn’t been staying for work it wouldn’t have been so bad but I couldn’t even go down and join in the fun!
La ubicación. Muy céntrico. Rodeado de metro, autobuses, supermercados, restaurantes.
Hacía mucho calor en la habitación y no contaba con aire acondicionado y por temas de seguridad, las ventanas no podían abrirse completamente. Tampoco contaba con nevera. Pregunté por una portátil (ya que vi al huésped de enfrente entrar con ella en la habitación) pero me dijeron que solo era para casos concretos. Al ser un hotel tan céntrico, había mucho ruido de tráfico, policías y ambulancias en el exterior (te dejan tapones auditivos en la mesita de noche). Y eché en falta más sillones o sofas donde poder descansar o esperar en el hall del hotel.
Ubicación.
Hacía mucho calor en nuestra habitación. Pedimos el cambio porque era difícil dormir con esa temperatura. En otras habitaciones con distinta orientación el calor era más soportable. Nos indicaron que no tenían, pero había un gran trasiego de salidas esa mañana y durante nuestra estancia. No es agradable estar en una habitación con esas temperaturas.
Alles was perfect
La ubicación
El confort minimalista, sin AC, ni ventanas termo panel, ni frigobar, ni dispensador de hielo.
Posizione ottimale. Rapporto qualità prezzo buonissimo. Gli eventuali aspetti da migliorare sono appagati da tutto il resto che è un plus.
Fretta che trasmette il personale durante la colazione
Het ontbijt was simpel maar prima.
The location was excellent, everything you needed was within walking distance. There were also some nice parks nearby. The room was spacious and the beds comfy.
The room was quite hot and you couldn't open the window fully. In the bathroom, there were some water puddles on the floor by the toilet after showering.
The location was very good for our needs.
Pulizia della camera quotidiana, buona posizione. Abbiamo apprezzato molto gli erogatori dell'acqua nella hall. Colazione con vasta scelta.
Personeel hielp ons vriendelijk toen we een andere kamer verzochten! De locatie is fantastisch.
Eerste nacht aan de straat kant was erg veel geluid en we hebben daardoor slecht geslapen. Ook waren de kamers erg warm omdat er geen airco is.
Ottima struttura con tutto l'occorrente., super organizzati addirittura c'è la possibilità di affittare l'ombrello x 48ore a 2 euro .. Letto comodissimo , colazione internazionale , ottima posizione
Bagno piccolo e senza spazzolone x wc
Lokacija je odlična, u lijepom dijelu Londona. Blizu je University of London, Bloomsbury je studentska četvrt. Cijelo vrijeme smo se osjećali vrlo sigurno. Na 5 minuta udaljenosti od hotela je autobusna postaja i dvije postaje podzemne željeznice na 5 i 10 min udaljenosti. Do većine turističkih znamenitosti može se doći i pješice za ugodnih pola sata šetnje. Veliki je izbor ponude hrane u obližnjim restoranima. Hotel je prilično velik, ali odlično uređen. Osoblje je vrlo ljubazno, a na ulazu su 24 sata nazočni članovi osiguranja. Sobe su uredne, moderno uređene i čiste. Posteljina se mijenja svaki treći dan. U sobama je na raspolaganju i kuhalo za vodu s besplatnim čajem, instant kavom, šećerom i mlijekom. Nema klima uređaja, ali bili smo zadnji tjedan u kolovozu, pa nije bilo vruće. Naša soba imala je pogled na vrt i bilo je vrlo tiho što je bilo super za spavanje. Tuš u kupaonici je izvrstan.
Jedina mala zamjerka je veličina umivaonika u kupaonici. Vrlo je mali, a slavina je fiksirana, pa se ne može pomaknuti malo u stranu što rezultira obaveznim prskanjem po nogama dok se umivate.
Excellent central location. If you're in London for just a couple of days, this is an ideal base — most of the main sights are within easy reach on foot or a short tube ride. The manager handled my complaint well. Once I raised the issue the next day, it was resolved quickly and without argument.
The check-in. I arrived at 3 a.m. and the night staff charged me again for a room I had already paid for. Having to pay twice after a long journey is not the welcome you want. It took until the next day to get it sorted, which meant starting the trip with an unnecessary hassle.
Gostei da localização, do conforto e limpeza do quarto. Hotel muito movimentado, mas com boa organização.
O pequeno-almoço, apesar de bom, podia ter mais opções.
Good variety in our breakfast choices
No air conditioning, very muggy and no fridge.
Hotel in ottima posizione, vicino a tutto. Pulito, funzionale, letti molto comodi e colazione davvero eccellente. Consigliatissimo
Nulla
地理位置不错
Location
No supply free bottles of water No refrigerator
Breakfast was excellent. Good location. Staff friendly and helpful. Cleanliness was excellent.
Our room was quite noisy from outside traffic and people, but the hotel provided ear plugs.
Very clean hotel, staff helpful and knowledgeable great location
No fridge in room
Impecable
Todo estuvo de 10
la amabilidad de todos el personal que te atiende con una sonrisa siempre y te ayudan y resuelven cualquier situación que pueda surgir. Todo el hotel está impecable y súper limpio,.nuestra habitación estaba impoluta cada día., camas y almohadas súper cómodas, y WiFi mexcelente. El servicio de consigna de equipaje tanto al entrar como al salir es estupendo y gratuito. El desayuno es fabuloso y súper completo, merece la pena cogerlo porque lo vale y tiene gran variedad en platos calientes salados y dulces, zumos, frutas etc...atienden alergias alimentarias de forma muy diligente. Trabajan todos genial. Sin duda un gran acierto elegir este hotel, por no hablar de que en la puerta tienes el bus 14 que te lleva a cualquier punto de interés turístico y la línea picafilly e metro que te conecta con el aeropuerto..
Tener que irme
O quarto e banheiro eram pequenos mas limpos e recém reformados. O café da manhã muito bom, com opções de frutas, pães, pratos quentes. A localização é perfeita para se chegar de metrô do aeroporto Heathrow pela linha Picadilly, que também favorece a circulação pela cidade. Linhas de ônibus ao lado do hotel para deslocamentos a pontos turisticos, além dos Hop on Hop Off. Hotel provê agua mineral gratuita no lobby e restaurantes com preços acessiveis.
O calor nos dias que estive por lá estava intenso e um ar condicionado ou ventilador nos quartos fez muita falta.
Posizione, bagno, deposito bagagli gratuito, letti comodi.
Rumore notturno sulla strada
La habitación era amplia, la limpieza estaba siempre muy bien, la decoración con distintos músicos en los pasillos me encantó y además, el ruido que podía generar el pub de al lado, acababa a una hora decente para dormir bien y descansar.
A la hora de guardar el equipaje un par de horas después del check out, no entendimos muy bien porqué no podíamos dejar la bolsa con algunas compras que habíamos hecho o una con líquidos para luego poder pasar el control de seguridad. Eran dos bultos iguales que las mochilas.
Nice big clean room.staff were very helpful with I needs
The room was very hot over night with the window open The room needs a fan or Air conditioning installed
Fräscha rymliga rum. Rejäl frukost .Bra läge ganska centralt och nära tunnelbana. Extra bonus att hotellet var mötesplats för Harry Potter tour.
Avsaknad av ventilation gjorde att man var tvungen att ha fönstret öppet dygnet runt. Mycket trafikerad gata utanför störde sömnen.
Très bien situé
Le manque d’équipement, pas de climatisation et de brosse pour les wc… Quand on prend une douche un peu trop chaude, et qu’on souhaite aérer la salle de bain vaut mieux éviter de laisser ouvert la porte sinon cela déclenche l’alarme… Personnel sympathique mais peut être un peu trop omniprésent exemple : personnel venu 3x pour un même sujet.
Läget, personalen
Familjerummet, duschen och en kakelplatta i badrummet var lösa, flera hårstrån i sängen. Gardinerna var smutsiga.
Location,room size,cleanliness...bag storage in lobby a real bonus save having to carry luggage 🧳 around
Only negative side ,no air an offer of a fan would be a great option, only reason it was very warm when visiting beyond hotels control
Location
Breakfast was great .we'll organized and plentiful
A little noisy from outside in the evening's
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.5/10Multiple guests explicitly said rooms were very clean; housekeeping appears adequate overall.
Service
8.5/10Staff described as friendly and helpful in several reviews, though one report noted a slow/irritated check-in for a large group.
Location
9/10Consistently praised as excellent/very good location (near King's Cross, British Museum, Covent Garden), quiet neighbourhood in some areas.
Room Quality
6.5/10Multiple complaints about rooms being very hot (no air conditioning), some hard beds and small/shallow shower areas; noise from street/inner courtyard disturbed sleep for several guests.
Amenities
6.8/10Key missing amenity: no air conditioning in rooms (frequent complaint). Positives include free water refill points and provision of ear plugs; limited in-room facilities noted by some guests.
Value for Money
7.1/10Mixed opinions: some call it good value for central London, others felt it wasn’t worth the price due to room issues (heat, comfort).
Food and Beverage
8.2/10Breakfast buffet praised multiple times for variety and quality, though one guest found it boring.
Overall Experience
7.8/10Overall a convenient, clean hotel with friendly staff and good breakfast, tempered by heat, lack of AC and intermittent noise that affected sleep for several guests.