Toya Kanko Hotel vs Similar Hotels

Mixed opinions; some mentioned that rooms are dated or small.

Comments reflected that rooms were a bit outdated and needed maintenance, with specific issues noted.

Generally comfortable but noted that some rooms were small and had noise issues.

Outdated rooms with poor lighting.

Some reviews indicated issues with cleanliness, including dust and a lack of thorough cleaning.

Guests mentioned issues with cleanliness, including dirty windows and bad odors in bathrooms.

Multiple reviews mentioned issues with the cleanliness and overall maintenance, such as an old drainage system and an unpleasant odor.

Concerns about cleanliness, including hair in the hot spring.

Frequent mentions of the excellent location with beautiful views of the lake and convenience.

Many reviews praised the location, highlighting convenience to transportation and scenic views.

Many reviews praised the stunning views and convenient location near Lake Toya.

Great location near Lake Toya and eateries.

Generally positive mentions of service quality, with some reviews praising staff professionalism.

Service was generally good, with assistance offered, though there were complaints about the staff's responsiveness in certain situations.

Overall positive remarks about service, although there were some issues with initial check-in service.

Service quality was average with some rude staff experiences.

Breakfast was mentioned negatively, while other meals received better feedback.

Food received positive feedback but there were complaints about the breakfast quality.

Food quality was mostly rated positively but had some comments regarding improvement.

Excellent buffet breakfast and dinner options.

Facilities like the onsen were appreciated, but some areas noted they were old.

Amenities were appreciated but some guests noted the need for updates, especially in the bath areas.

The hot springs and facilities received high praise for their quality and experience.

Good amenities including hot springs and washing machines.

Some mentioned pricing as reasonable given the overall experience.

Value for money was acceptable, although some guests felt the facilities did not fully justify the price.

Concerns raised about food pricing relative to quality, suggesting some value for money issues.

Reasonable prices for the location and food.