Doubletree By Hilton New York Times Square West vs Similar Hotels

Rooms described as small, with some issues reported regarding heating and comfort.

Rooms are described as small and with some privacy issues, impacting the experience.

Rooms are often described as small ("extremely small", "camera un pò piccola"), with occasional comfort positives but some issues with privacy and minor complaints (bugs near bar area); overall room size/privacy lower the score.

Several comments about room size and need for renovations.

Some maintenance issues and complaints about room cleanliness.

Multiple reviews mention cleanliness positively, but some also note issues with dirt in the room.

Multiple reviews explicitly praise cleanliness ("limpieza impecable", "clean rooms", "Muy bien la limpieza"); overall cleanliness is consistently noted as a positive.

Some reviews indicated concerns about cleanliness in bathrooms.

Fantastic location, central and within easy walking distance of Times Square.

Location was consistently mentioned positively in the reviews as fantastic and great for tourism.

Location is repeatedly highlighted as excellent and very convenient (close to Times Square, downtown/uptown, transit); this is the strongest, most consistent positive across reviews.

Multiple reviews praised the location as convenient and central.

Friendly and welcoming staff, with positive notes on check-in experience.

Staff received high praise for being friendly and welcoming, particularly highlighted in several reviews.

Staff are frequently described as friendly and helpful ("Personal super friendly", "atendimento dos funcionários"), though a few reports note an unpleasant receptionist; overall service leans positive with isolated negatives.

Numerous mentions of friendly and helpful staff.

No specific comments on food were made.

Breakfast quality and restaurant experience were praised, but some prices found high.

Breakfast is the most common criticism: overcrowded, limited variety, some call it "terrible" or "ordinary", use of disposable plates/cutlery and long queues reduce satisfaction; a minority mention abundant buffet.

Bar hospitality was noted positively, but some food comments were negative.

Basic amenities available but some described as outdated.

Basic amenities were mentioned positively, though some guests found room facilities lacking.

Elevators are frequently cited as overcrowded and slow; breakfast spaces are cramped; some issues noted in bar area and with in-room complimentary water availability (chargeable bottles).

General praise for bar credits and comfortable bed.

Felt like it didn't justify the 4-star rating due to issues experienced.

Guests noted that the hotel offers reasonable prices for the area, enhancing perceived value.

Several reviews explicitly state good value or good price-quality relation ("Très bon rapport qualité prix", "muy buena relación calidad-precio"), though a few guests feel rooms are small for the price.

Comments indicate mixed feelings about price versus quality.