Taman Marbella
Taman Marbella, Belian, Batam 29464, Riau Islands, Indonesia- Park
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Guest Experience
About this hotel
Convenient Location in Batam Center
Modern Amenities for a Comfortable Stay
Experience the convenience of air-conditioned rooms, free WiFi, and complimentary toiletries at OS Hotel Airport Batam. With a 24-hour front desk and car hire services, we ensure a hassle-free stay for our guests.
Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant, offering a variety of delectable dishes. Whether you're craving local flavors or international cuisine, our restaurant caters to all tastes.
Explore Nearby Attractions
Located just 4.3 km from Batam Centre Ferry Terminal and close to Mega Mall Batam Center, our hotel provides easy access to popular destinations. Book your stay at OS Hotel Airport Batam for a memorable experience.
Nearby Attractions
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Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Garden
Lift / Elevator
Laundry
Express check-in/check-out
Airport shuttle
Car hire
Private parking
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Airport drop off
Airport pick up
Shuttle service
Fire extinguishers
First aid kit available
Smoke alarms
CCTV in common areas
24-hour security
Security alarm
Room Types
Deluxe King Room
Up to 3 guests22 sqmQueen bed (151-180 cm wide)
The double room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleLinen
Superior Twin Room
Up to 3 guests20 sqm2 Twin bed (90-130 cm wide)
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsElectric kettleLinenToilet paperTrash cans
Deluxe Room
Up to 2 guests22 m2Double bed (131-150 cm wide)
1 Double Bed
237-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 m2
City View
In-room amenities
ShowerTVTelephoneAir conditioningDeskPrivate bathroomSlippersElectric kettleBottle of waterRoom service (limited hours)Free WiFiSmoking and Non-SmokingBedsheets provided
Superior Room
Up to 2 guests20 m2Double bed (131-150 cm wide)
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request, no windows
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
ShowerTVTelephoneAir conditioningDeskPrivate bathroomSlippersElectric kettleBottle of waterRoom service (limited hours)Free WiFiNo windowsSmoking and Non-SmokingBedsheets provided
Superior Double Room
Up to 3 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleLinenToilet paperTrash cansShampoo
Deluxe Double Room
Up to 3 guests22 sqmDouble bed (131-150 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleLinenToilet paperTrash cansShampoo
Deluxe Twin Room
Up to 3 guests22 sqm2 Twin bed (90-130 cm wide)
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersElectric kettleLinenToilet paperTrash cansShampoo
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(135 total)
Provider-sourced guest reviews.
1/10
Reviewed Sep 15, 2026Dirty and not comfortable to stay
Nothing
10/10
Reviewed Sep 5, 2026Bardzo miły personel, darmowy transfer na lotnisko, przytulny pokój
10/10
Reviewed Aug 2, 2026They were amazing 🤩
8/10
Reviewed Jul 12, 2026Receptionist very cool and Cordial
No window
3/10
Reviewed Jul 4, 2026Only good location if u want be close to airport 15 minutes drive
Rooms noisy n poor maintenance Also noisy n smelly
5/10
Reviewed Jun 3, 2026near with the shop and easy to get food
the water pressure especially for shower too slow and breakfast menu need improvement.
9/10
Reviewed May 25, 2026Near to the convenience shop
5/10
Reviewed May 2, 2026nice hotel
food
8/10
Reviewed Apr 25, 2026Friendly staff and response well to facilities problem.
Nothing to complain..
8/10
Reviewed Mar 4, 2026The friendly staff and simple breakfast.
Nothing to comment.
7/10
Reviewed Mar 3, 2026Staff were nice and location, and pick up service was convenient for overnight layovers.
The space really lacked cleanliness. It felt like it had the potential to be a really really nice space or at one point was but it was not being kept up as well as it needed to be to maintain that nice feel. Everything in the room just felt slightly dirty, or musty, or worn.
1/10
Reviewed Jan 19, 2026공항에서 가깝다~!!!
냄새, 모기, 물, 식사까지 별로 입니다!!
8/10
Reviewed Jan 11, 2026Medium size cosy hotel, value for your money.
Nothing to comment
6/10
Reviewed Nov 21, 2025One need to walk around the area for food and supermarkets across the hotel The staff from the reception, door man, breakfast crew and the housekeeping crew was friendly and courteous.
The room was okay2 BUT The bathroom needs to be thoroughly clean. We only stayed here coz of location which was near our meeting point.
8/10
Reviewed Oct 28, 2025SPACIOUS ROOM. EASY TO FIND PLACES TO EAT. VERY NEAR TO THE AIRPORT. THE STAFF ARE SO FRIENDLY. Will stay here again in the future.
The door needs to be fixed. I had to pish it really hard in order to close it from inside. And I also had to pull / push really hard to open it. May be a bit of oil / lubricant can fix it.
10/10
Reviewed Sep 19, 2025clean.
The shower and hot water need improvement because the water only comes out around the edges.
8/10
Reviewed Sep 19, 2025Clean.
The shower and hot water need improvement because the water only comes out around the edges.
7/10
Reviewed Sep 12, 2025Location has many shops around. Hotel rate is good for budget holiday.
No comment.
7/10
Reviewed Aug 17, 2025Staffnya sopan
7/10
Reviewed May 16, 2025The room is quite clean and the facilities are enough. The staff are friendly and helpful too.
The comforter is a bit smelly. Thats all. Other than that, it is comfortable enough for short stay
8/10
Reviewed Apr 28, 2025Decent hotel, well located, close to Batam airport (5-10min by taxi), not too far away from Nongsapura Ferry Terminal (20min by taxi). Breakfast was simple but good. Friendly staff.
The facilities were not perfect (a bit outdated, although no major malfunction), but for a one-night stay when you need to catch a flight the next morning, this hotel perfectly meets the expectations. Not many restaurants nearby but a couple of them a bit further away (especially on Jalan Tengku Sulung)
8/10
Reviewed Apr 21, 2025Location was great
Towel need to change
9/10
Reviewed Apr 15, 2025Location was great, also the shuttle very convenient
Towels need to change
9/10
Reviewed Feb 5, 2025Absolutely amazing staff. Friendly and helpful at any time. The hotel itself is conveniently located, especially for airport guests. I spent 7 nights and absolutely enjoyed my stay, even though I wasn't flying in/out. Lovely town with great people. Can recommend it for a stay, even if you don't need to catch a flight. Great value for money. It mainly caters to Asian guests, but as a westener from Germany I didn't miss anything. Even at breakfast I was served fried eggs, which was not a buffet item. Thanks!
There's a little wear and tear. But given the price range, I found more than I expected. Wifi can be a bit unstable at times, but this place doesn't cater to digital nomads, so no problem at all.
6/10
Reviewed Dec 23, 2024The staff was friendly and the location close to the airport
They need to do spring cleaning
1/10
Reviewed Oct 30, 2024None is likeable. Disappointed with the hotel as a whole. Nothing pleased us.
Everything. Nothing pleased.
7/10
Reviewed Oct 18, 2024Cheap and comfortable hotel located near my fiancee's house so we could visit our cat as long as possible. Good wi-fi, nice breakfast. Nice shower with hot water, polite and friendly staff
Toothpaste, toothbrushes, shampoo and soap is quite poor and we always buy our stuff, this time there was not a sign to make up the room or not to disturb, so it was not good in the morning when the staff wanted to clean but we had to explain that no need to clean
8/10
Reviewed Jul 2, 2024Best location when you on transit mode. Convenience store right in front of it. Very easy to grab online taxi.
Almost nothing. Just please wash the small pillow sheet as well. Its stained and smell bad.
1/10
Reviewed Jun 23, 2024There are molds (the smell is bed), the towel was yellow, barely any soap, the plastic for toothbrushes were open (both)
Need major renovations and new towels and bed sheets
5/10
Reviewed May 25, 2024Free breakfast
Wifi didn’t work and the staff did absolutely nothing to fix it, I specifically booked this hotel to ensure it had wifi
6/10
Reviewed May 11, 2024Quite at night
No refrigerator
8/10
Reviewed May 8, 2024Location!
The water pressure of the bidet is waaaayyy too strong. Please check carefully before use.
7/10
Reviewed Mar 11, 2024Clean
The bathroom
9/10
Reviewed Feb 10, 2024The location. I always stay in this hotel when i have transit flight in Batam.
When i get the room without window, the room smell moldy and the ceiling is damp. I hope they can take care of it asap. And also change the linen and towel because the current one is already old and turn brown.
10/10
Reviewed Dec 31, 2023I’m a traveler, When I travel to bintan, I always stay in your hotel. Clean room, breakfast better than before, very good water heater, very good air conditioner.. very good service from Tia as a front desk 😊 nothing complains to her service.
3/10
Reviewed Dec 29, 2023While rather far from the city and shopping area, lots of food places around
- the towels they gave us were dirty and we had to request for change twice - check-in was supposed to be at 2pm but we only got our rooms at 3.30pm - we requested for an extra bed and were charged accordingly but only given one extra pillow. Requested for another extra pillow but were told they would have to charge us for it which makes no sense?
1/10
Reviewed Nov 26, 2023More practically, the fragrance of the basil varies due to the varying types and quantities of essential oils contained in the room and toilet.
Not so good
7/10
Reviewed Nov 24, 2023Location
The room is smell moldy and the bathroom is smell worse.
5/10
Reviewed Sep 7, 2023Surrounding with foods
Clean n some of the items not working properly especially Aircon n tv Hotel also not that clean
8/10
Reviewed Sep 5, 2023Great experience the counter staff book taxi for me to airport.
The neighbour hood
6/10
Reviewed Aug 10, 2023Very close to the airport, check in 24 hours.
Room without window is mossy and smelly.
7/10
Reviewed Aug 9, 2023Good for relax and resting. Breakfast okok
Good to change bad sheet too longer in used and the color already have stain marks.
7/10
Reviewed Aug 4, 2023Location good, close to the airport, breakfast was enough
The building look like new, but interior need touch up, like old building and need more lighting
8/10
Reviewed Jun 28, 2023Good services with nice breakfast, very convenient to stay cause nearby to the airport
Room is quiet small
8/10
Reviewed Jun 19, 2023Cost
Check out time hopefully can little bit long
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good location
- •Budget-friendly rates
Areas to consider
- •Bathroom cleanliness issues
- •Shower and hot water needing improvement
Cleanliness
4.83/10The bathroom needs thorough cleaning as mentioned in the reviews.
Service
8.3/10The staff were friendly and courteous as highlighted in the reviews.
Location
8.34/10Conveniently located near shops and the airport, which was a positive aspect.
Room Quality
6.29/10The room was just okay; improvements can be made, especially for the bathroom.
Amenities
6.82/10Basic amenities provided, but improvements are needed in hot water and shower.
Value for Money
7.78/10The hotel rate is good for a budget holiday.
Food and Beverage
6.83/10Breakfast crew was friendly, adding value to the stay.
Overall Experience
6.8/10Overall, a satisfactory experience with specific areas for improvement.