OS Hotel Airport Batam vs Similar Hotels

The room was just okay; improvements can be made, especially for the bathroom.

Guests appreciated the spacious rooms; however, issues like noise and broken amenities were noted.

Guests consistently find rooms spacious, comfy, and well-maintained.

Spacious rooms but some issues with air conditioning and outdated furnishings.

The bathroom needs thorough cleaning as mentioned in the reviews.

While the hotel is generally clean, several reviews mentioned issues such as unclean towels and small details like dust and unpleasant smells.

Many reviews highlight the rooms as clean and well-maintained.

Some complaints about the presence of carpet causing discomfort with breathing.

Conveniently located near shops and the airport, which was a positive aspect.

Several guests found the location convenient due to nearby amenities, but some mentioned it being far from popular spots.

Reviews frequently praise the hotel's strategic location near shopping areas.

Conveniently located near ferry terminals and shopping areas.

The staff were friendly and courteous as highlighted in the reviews.

The staff is often described as friendly and attentive, though some communication issues were noted.

Numerous mentions of friendly and helpful staff, particularly Alia and Bella.

Staff were friendly and supportive, contributing positively to the overall experience.

Breakfast crew was friendly, adding value to the stay.

Breakfast and room service options received mixed reviews, regarding variety and quality.

Breakfast options were noted as tasty and diverse.

Breakfast quality varied, with some dietary concerns unaddressed.

Basic amenities provided, but improvements are needed in hot water and shower.

The hotel offers several amenities, but some are limited or in need of improvement, like the spa rebooking process.

Standard quality for this hotel tier, though specifics were limited.

Basic amenities with some issues such as lack of breakfast.

The hotel rate is good for a budget holiday.

The price point is acknowledged, but several guests feel that certain aspects do not justify the cost.

Guests feel they received good value for their stay.

Good value for the room price considering location and service.