
Shangri-la Surabaya
Surabaya, ID
0.56 km (0.35 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Surabaya, ID
0.56 km (0.35 mi) from original
Rooms
8.8Rooms are generally spacious and comfortable, with positive feedback on their quality.
Cleanliness
8.4Several reviews mention cleanliness positively, though some concerns about age affecting perception.
Service
9.5Many reviews highlight exceptional service, with specific praise for helpful and accommodating staff.


Surabaya, ID
0.54 km (0.33 mi) from original

Surabaya, ID
0.78 km (0.49 mi) from original

What you may gain by choosing another hotel.
Fairfield by Marriott Surabaya
8.4/10Java Paragon Hotel & Residences
8.6/10Verwood Hotel and Serviced Residence
8/10Shangri-la Surabaya
8.8/10Fairfield by Marriott Surabaya
7.7Some comments indicate that the rooms need work and upgrades, but they are decent in size.
Java Paragon Hotel & Residences
8.1Some reviews mention that the rooms could benefit from updates, affecting overall satisfaction.
Verwood Hotel and Serviced Residence
7.9The room feels comfortable.
Shangri-la Surabaya
8.8Rooms are generally spacious and comfortable, with positive feedback on their quality.
Fairfield by Marriott Surabaya
7.7Some reviews indicate that rooms were tidy and clean daily, but the comment on needing upgrades suggests possible concerns.
Java Paragon Hotel & Residences
8.1Many reviews indicate issues with cleanliness, specifically mentioning that the room was not entirely clean and had dated furnishings.
Verwood Hotel and Serviced Residence
7.0The facilities are old, which leads to some stains on walls and tiles.
Shangri-la Surabaya
8.4Several reviews mention cleanliness positively, though some concerns about age affecting perception.
Fairfield by Marriott Surabaya
8.2Positive mentions of location despite being on a busy and loud street.
Java Paragon Hotel & Residences
9.1The location is often noted as excellent, particularly for shopping and dining.
Verwood Hotel and Serviced Residence
8.5Standard quality for this hotel tier.
Shangri-la Surabaya
8.4Location is acceptable but noted to be inconvenient for nearby exploration.
Fairfield by Marriott Surabaya
9.2Multiple reviews praise the friendly and helpful staff, leading to a high score.
Java Paragon Hotel & Residences
9.6Several reviews highlight helpful and pleasant staff, and good service is mentioned as consistent.
Verwood Hotel and Serviced Residence
8.9The employee service is very good as mentioned in the reviews.
Shangri-la Surabaya
9.5Many reviews highlight exceptional service, with specific praise for helpful and accommodating staff.
Fairfield by Marriott Surabaya
—Java Paragon Hotel & Residences
—Verwood Hotel and Serviced Residence
—Shangri-la Surabaya
—Fairfield by Marriott Surabaya
8.2Breakfast options received praise, but some minor issues with staff cleaning around guests.
Java Paragon Hotel & Residences
7.1Food quality received negative mentions, indicating issues such as terrible and unappetizing meals.
Verwood Hotel and Serviced Residence
7.5Breakfast was rich but food served was not warm and lacked flavor.
Shangri-la Surabaya
8.4Breakfast and restaurant experiences are varied, with great breakfast and mixed feedback on other meals.
Fairfield by Marriott Surabaya
8.7Breakfast selection and pool are positively mentioned, contributing to a favorable view.
Java Paragon Hotel & Residences
8.6Amenities such as the pool and breakfast service received positive feedback, although some facilities may need improvement.
Verwood Hotel and Serviced Residence
8.4Standard quality for this hotel tier.
Shangri-la Surabaya
8.8Facilities such as the pool and gym received mixed feedback, but overall described as satisfactory.
Fairfield by Marriott Surabaya
9.2Good price-quality ratio praised; feels that it offers great value.
Java Paragon Hotel & Residences
9.6The hotel is considered good value for money according to multiple reviews.
Verwood Hotel and Serviced Residence
7.9Standard quality for this hotel tier.
Shangri-la Surabaya
9.3Many reviews mention reasonable pricing corresponding with quality services.
Fairfield by Marriott Surabaya
park mayjen sungkonoJava Paragon Hotel & Residences
park mayjen sungkonoVerwood Hotel and Serviced Residence
park mayjen sungkonoShangri-la Surabaya
park mayjen sungkono