Hilton Norfolk The Main vs Similar Hotels

Generally described as comfortable and with nice views.

Standard quality for this hotel tier.

Open plan and contemporary, contributing to a relaxing stay.

Generally acceptable but noted some issues like noisiness from other guests.

Some reviews mentioned dirty rooms and rushed cleaning.

The bathroom and bath tub specifically was not properly cleaned.

Very clean and comfortable.

Feedback indicated cleanliness issues, particularly in bathrooms and hallways.

The location was repeatedly highlighted as perfect for cruises and conferences.

Standard quality for this hotel tier.

The hotel is nicely located on the waterfront, walking distance to port and dining.

Conveniently located near the airport, though not very close to restaurants.

Numerous reviews praised the staff for being helpful, professional, and attentive.

Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.

Staff were helpful, but experienced some issues with valet and restaurant service.

Front desk staff and other personnel received high praise for friendliness and helpfulness.

No specific mention; assumed standard quality for this hotel tier.

Standard quality for this hotel tier.

Brunch was delightful, but restaurant service quality lacking.

Food received positive remarks, but noted some popular items were unavailable.

Amenities were not explicitly mentioned but inferred as standard for hotel tier.

Standard quality for this hotel tier.

Valet service could be improved; however, happy hours are pleasant.

Positive mentions of hotel amenities like cookies and shuttle service.

Not explicitly mentioned but implied through overall satisfaction.

Standard quality for this hotel tier.

Overall good value despite some service issues.

Guests felt they received good value based on service and location.