InterContinental - Los Angeles Downtown by IHG vs Similar Hotels

Overall room quality was good, though some mentioned issues like leaks and noise.

Room quality was mixed due to old building and initial room issues.

Mixed reviews on comfort; some experienced issues with room arrangements.

Room quality varied; some rooms had issues with layout and temperature control.

There were complaints about the cleanliness of the rooms, specifically that they were not clean as expected.

Significant issues reported with restroom cleanliness.

Several reviews mentioned that rooms were old and gross, with some bathrooms peeling.

There were notable cleanliness issues mentioned, including dirty carpets and the need for better attention to room cleanliness.

The location was frequently mentioned as a strong point, especially its proximity to attractions.

Well located near attractions, as mentioned positively in multiple reviews.

Hotel is in a prime location with many attractions nearby.

The hotel is praised for its good location with beautiful views.

Many reviews praised the staff for being friendly and providing excellent service.

Staff were described as amazing and kind, although there were frustrations with leadership.

Staff were consistently welcoming and attentive, with specific praise for dining experience.

Staff is described as very friendly, accommodating, and providing good service.

Dining options and the quality of food were generally positively received, particularly at the Club.

Not explicitly reviewed, assumed standard quality for hotel tier.

Food quality praised, especially service in the dining area.

Breakfast and restaurant offerings were highlighted positively.

Amenities received mixed feedback, with some noting issues with the fridge and mini bar.

Amenities not explicitly mentioned, but general sentiment suggests adequate quality.

Good facilities, though the Club Lounge was closed during the stay.

The pool and rooftop areas received positive feedback, enhancing the stay.

Although some mentioned high prices, the overall service and experience made it feel worthwhile.

Some guests felt prices were high for the experience provided.

Despite being paid with points, unexpected fees still felt excessive.

Some guests felt the pricing did not match the overall quality, especially with extra charges.