Hotel Cappuccino - Palma

L'hotel est très bien placé en plein centre, les suites sont superbes avec vue sur la place. très bonne isolation phonique qui permet d'avoir une chambre silencieuse en pleine ville.

Rien tout est parfait; sauf peut-être la piscine qui est occupée toute la journée, dommage.

Almost everything, in particular style, location and cleanliness

Room was Beautiful and the bed/bathroom fantastic but the layout was not the best if you have a lot of luggage. Restaurant menu has a bit if everything and generally good quality so it s convenient but lacks a bit of identity

Location, room was light and well designed. Rooftop area and plunge pool was very nice although small. Good soundproofing.

Hard to control temperature in room. It was often chilly. Too many plastic bottles used. Piped music on a loop at the pool got a bit tedious. Quality of bathroom products could be improved for a 5* hotel. Didn’t use the spa or gym so can’t comment.

Fabulous hotel and service! We loved everything about Hotel Cappuccino. The service was incredible. Everyone working here focused on making sure we were comfortable. Front desk staff, Joy, Adele, and JC were kind and informative. The restaurant staff, David and Laura were attentive and professional. The decor was beautiful. The beds were comfy, rooms were big and bathroom was impeccable and clean!

Everything was great!

Just perfect in every way!

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Superb decor in hotel lobby, restaurant, bar and room. Excellent location in Palma old town.

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The ambience of the Hotel and the room size and style - very chic. The staff were very friendly and helpful on checkin and if questions raised.

The air-conditioning system inn our room was dysfunctional and a new system installed asap for the price of the room - very disappointing - it made such an awful noise all night (and the windows were closed) I tried to turn it off completely, and endure the hot evening, but the system would not allow me to do so. Both my daughter and i had to sleep with anti-noise headphones, which still did not work. Very uncomfortable and I am amazed that another guest has complained prior to us.

Personalen var fantastisk

Gymmet, löpbandet var av dålig kvalitet, det kan bara användas för lugn löpning och gång.

Location, clean, well appointed.

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Flott på alle måter

Det eneste negative med denne beliggenheten, var kirkeklokkene som ringte hvert 50 minutt på natten som gjorde at vi sov litt dårlig.

Central location, spotless and every need catered for!!

Espectacular. Ubicación, atención, limpieza, todo excelente. El hotel es muy pintoresco y está lleno de arte. Un placer!

Location and staff are amazing! The place is always clean and everyone is so friendly and kind to children! We love it here!

I really liked the location, nice design of the room, tasty food and very nice approach of the stuff. Also the service as itself was pretty good, including the cleaning service and bottles of water every evening.

We would welcome quicker service at the restaurant. The waiting time for the breakfast was at one day more than 20 minutes and it took us 45 minutes just to start breakfast. Might be a problem when you have plans in the morning. Also there is not so good noise protection from other rooms. We stayed in the junior suite just for the reference.

The location, the rooms and the rooftop pool area

Rooms were too cold even with aircon off

Un hotel boutique de lujo en el Centro de Palma.

Nada

The deco, the kindness of staff

The prices of food and beverages are way too high. 33 euros for not so fresh salad is not acceptable

Decor and bedrooms were lovely

Small pool with not enough staff around to help

Room size, very central location , comfortable bed and pillow selection, excellent food everything we ate was very fresh and tasty , tables reserved for food and drinks in the front of hotel for hotel guests, luxurious and elegant feel to the hotel , lovely staff in the restaurant and housekeeping

Internet did not work in the room, had to walk to the bathroom everytime to use it which was very inconvenient Red lights flashing all night on both of the ceiling alarms

La ubicación y la limpieza

Everything

Für mich das beste Hotel in Palma mit phantastischer Lage , sehr freundlichem Personal und super Ambiente. Die Zimmer sind ein Traum. Lieben Dank an Emma für das wunderschöne Zimmer .

Everything

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Vibe , service and location

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Sehr gutes Frühstück, tolle Lage.

Das Personal hätte manchmal besser geschult sein können.

Die Lage ist schön. Optisch ein schönes Hotel. Sehr gut war das Personal, wirklich klasse.

Es ist zu teuer (Preis-Leistung passt nicht). Für den aufgerufenen Preis muss es perfekt sein. Wir waren in Zimmer 47. Insgesamt hat unsere Gruppe 7 Zimmer belegt. Jeden Morgen um etwa 9:30 Uhr stank es massiv in den Zimmern nach Abfluss. Die Klimaanlagen liegen nicht zuverlässig. Es war wirklich stickig in den Zimmern (im April!). Duschwasser wurde nicht immer warm. Zimmerkarten funktionierten nicht zuverlässig. Preise für Getränke viel zu teuer. Essen völlig überteuert. Sind häufig in Palma, kennen auch die meisten Hotels gleicher Kategorie aus der Nachbarschaft, hier ist im Vergleich das Cappuccino leider nicht ganz oben dabei. Schade.

Everything but below

Toilets are crazy. Two public toilets which you have to access by 2 lifts. The toilets are in the basement which is a long way from roof top pool area. Every body including visitors have to use these toilets by lifts. Hope the lifts are well maintained.

The location of the hotel was a great spot to people watch and enjoy a coffee or drink outside. I appreciated that some tables were reserved for hotel guests on the outdoor seating area. The food and drink was always great quality. The beds were extremely comfortable in the room and there was plenty of storage space for clothes. All the staff were helpful and friendly. We particularly loved the singer who comes to the hotel every Friday and Saturday evening!

Air conditioning in the room was very temperamental. We also has to keep asking for bottles of water and milk to the room as housekeeping never left enough.

Super Central & Chick

Alles toll

Location, rooms and breakfast

Wonderful location, best service

Staff were amazing - so attentive and friendly. I left my phone in a cab on arrival and Juan Carlos and Joy were incredible and helped me get it back, even going so far as hopping in a taxi for me to go meet up with the person who found it. Truly cannot be grateful enough!! The property was beautiful, stylish and clean - the rooftop pool was a particular highlight.

Die Lage und die Atmosphäre

Das Essen war teilweise sehr schlecht !!!

Great position

Prices.

Sehr schönes hotel, liebevoll eingerichtet, grossartige lage im stadtzentrum, suoer personal, sehr gute küche, cafe/restaurant auch im aussenbereich auf dem fussgängerplatz

Mit auto sehr schwer erreichbar, keine parkmöglichkeit, kein valet service, öffentliche tiefgarage 6 gehminuten entfernt

Location excellent. Right in the old city but was an oasis of calm but also things going on. Could sit outside in the sun and watch the world go by but also a lovely bar/lobby and restaurant area.

The room was so spacious and pleasant; the bathroom was beautiful and huge with 2 sinks. The tub/shower was very deep and a little bit awkward (fine, unless you have mobility issues.) And you can't beat the location- you can walk to everything. There was even music in the bar some evenings. But mostly the staff was amazing, especially Emma!

Our only disappointment was that the food prices at the lovely restaurant were steep, so we ate elsewhere. (There are plenty of good choices, including next door.)

Fantastic location in the old centre of Palma. A very comfortable room with a luxurious bathroom. Very helpful staff. The private cinema was great

Nothing!

Everything!

Good atmosphere and food aboveaverage

Rom overlooked square which was lovely but no sleeping as clock tower chimed every hour. Also, drilling next door at 12 midnight which went on until my third call and visit to the front desk in my bathrobe for the only person on duty to investigate. If you are a single female staying alone I wouldn’t recommend

Tágas nagy szoba, fürdőszoba.

Távozáskor a recepció nem volt hajlandó taxit hívni, mondván, hogy le vannak zárva a környező utcák. Ez nem volt igaz, mert jártak autók a szálloda előtt, így gyalog kellett elmenni egy taxi állomásig böröndökkel, kb 15 perc gyaloglással. Nem létezik, hogy egy szállodához ne lehessen taxit hívni. Mi van, ha valaki nem tud ennyit gyalogolni? Miért nem jelzik a foglaláskor, hogy a szálloda nem lesz megközelíthető autóval? Akkor tudtunk volna másik szállodát választani.

Super goede locatie, mooie, schone en zeer comfortabele kamer. Medewerkers zijn professioneel en vriendelijk.

Kleine opmerking: Zodra je de lobby / bar binnenstapt vanuit je kamer, is het druk en lawaaierig. Het is een leuke bar voor iedereen, maar het gevoel dat je gast in een 5* hotel bent vervaagt wel direct.

Alles wirklich TOP! Mega Lage, tolle Ausstattung, super Service, sehr schöne, geräumige Zimmer, alles sehr sauber, sehr bequeme Betten und feine Bettwäsche usw…

Wunderschönes Hotel in Toplage !

Good location and nice linen

Menu for dinner same as lunch Music in evening ruined dinner No functional air conditioning in room Although comfortable room was small

Amazing stay and will be returning.

Ein wirklich wunderschönes Zimmer in einem perfekten Hotel. Die perfekte Lage mitten im Zentrum haben wir geliebt. Der Service war sehr zuvorkommend.

Es gibt nichts Negatives zu sagen.

Unbelievable service by Cati, the director & her team. Best in class!

Lo mejor fue la atención del personal. También es importante reconocer que la decoración, mantenimiento y equipamiento está cuidadosamente cuidado hasta el último detalle. la estancia estuvo muy muy bien.

El aparcamiento en la zona es un grave problema, y te obliga a buscar alternativas. Respecto a la estancia, lo único el baño que es con bañera muy grande, echo que puede dificultar a algunas personas.

Fast alles bis auf die laute Party in der Bar und

Alles 👍

Beautiful hotel in perfect location in the centre of Palma with friendly and attentive staff. Room was spacious, very comfortable and quiet with amazing bathroom.

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