The Hayes Street Hotel, Trademark Collection by Wyndham vs Similar Hotels

Room comfort was mentioned positively, but issues like bugs and maintenance detracted from the experience.

Some reviews indicated issues such as lack of hot water and noise disturbances.

Some rooms had issues such as noise and unpleasant smells.

Complaints regarding room condition, smell, and noise.

Cleanliness concerns were noted regarding dirty bathrooms, bugs, and maintenance issues.

Issues were reported about the room cleanliness with previous guests' items found.

Some reviews indicated issues with cleanliness and an unpleasant odor in the room.

Multiple reviews mentioned mildew, bad smells, and overall dissatisfaction with cleanliness.

Many reviews praised the great location and easy access to nearby attractions.

The location received consistent praise for its convenience and accessibility.

Many reviews highlighted the excellent location of the hotel.

Frequent mentions of the great location near Vanderbilt and downtown.

Most reviews mentioned friendly staff, though some complaints about rudeness were noted.

Most reviews highlighted a friendly and helpful staff, despite one negative experience.

Several comments praised the staff's friendliness and accommodating nature.

Standard quality for this hotel tier, with some positive notes on staff responsiveness.

Breakfast variety was criticized, with complaints about staff attitude and limited options.

General satisfaction with breakfast offerings, although it varied in some reviews.

Food and beverage options were not specifically mentioned, rated as standard for this hotel tier.

Breakfast was mentioned positively, contributing to overall satisfaction.

Amenities were satisfactory but limited, with issues around parking fees and no microwave.

Concerns raised regarding parking fees and room appliances functionality.

Valet service and spacious rooms were appreciated by guests.

Lack of amenities and poor water pressure reported.

Hidden fees and unexpected costs were frequently mentioned, affecting perceived value.

Value perception diminished due to high parking fees and room pricing issues.

Guests felt the overall experience justified the cost, despite a few issues.

High parking fees and overall cost concerns noted.