Hakone Highland Hotel vs Similar Hotels

Rooms were generally comfortable and well-designed.

Rooms were well-curated and comfortable.

Gorgeous cabin space with a calming, airy design; the private onsen was incredible.

Generally clean but some reviews mentioned the need for refreshment.

The room had some cobwebs, indicating room cleanliness could be improved.

Room itself really gorgeous, super clean and complete with everything one needs.

Excellent location in nature, ideal for relaxation.

The location is convenient with access to public transport nearby.

A beautiful peaceful location surrounded by trees with complete privacy.

Staff were friendly and accommodating, though some felt overwhelmed.

Service was very attentive and staff were friendly.

The hospitality of the staff as well as the general manager was amazing; very kind and attentive.

Food was generally praised, with good variety at breakfast.

Food was of high quality, though might be challenging for some western tastebuds.

Dinner with additional charge was not good; other meals received praise.

Amenities were appreciated but some aspects needed improvement.

The outdoor onsen was very relaxing, adding to the overall experience.

Private villa had everything needed, including complimentary drinks.

Some visitors felt the price was high but featured good services.

The quality of service and amenities justified the price.

Worth the splurge 100%; exceptional overall experience.