Roomzzz Newcastle City vs Similar Hotels

Rooms described as modern, stylish, large and comfortable with good design and amenities; offset by issues for some guests (below-ground/no exterior windows causing claustrophobia, small bed marketed as king, noise, some maintenance faults like TV/bulbs).

Mixed reviews regarding room quality, with some mentioning uncomfortable mattresses and outdated decor.

Rooms were described as clean and spacious, though some were noted as basic or had issues like creaky floors.

Some rooms were not good looking and had issues.

Generally praised as clean, tidy and even 'spotless' in many reviews; however there are several negative incidents (room not cleaned during stay, one area not dusted) that lower the score slightly.

Several reviews mentioned cleanliness issues, such as dusty rooms and damaged fixtures.

Many reviews indicated the rooms were clean, but some noted issues like noise and cramped bathrooms.

Rooms were very clean, but some rooms had issues.

Consistently and strongly praised as very central and convenient (close to train station, city centre, hot spots); location is a clear strength across reviews.

Guests appreciated the great location near shops, restaurants, and public transport.

Numerous comments highlighted the central location and convenience to transport.

Great location, very suited for access to activities.

Staff repeatedly described as kind, friendly and responsive (quick room change for AC, helpful reception, birthday surprise). A few service lapses noted (promised cleaning not completed, billing/invoice not corrected), but overall service sentiment is strongly positive.

Staff received consistent praise for being friendly and helpful.

Reviewers consistently praised the friendly and helpful staff.

Staff were lovely and very helpful.

Complimentary coffee and croissants appreciated by many, but food quality received mixed feedback (poor-quality croissants cited, limited options such as no oat milk), producing an overall modestly positive score.

Positive feedback on breakfast quality and variety.

Several reviews mentioned overpriced breakfast and suggestions for improvement.

Breakfast was very good and fresh.

Positive mentions of free tea/coffee machines, appliances in suites, underfloor heating and included croissants; minor negatives include parking being a 10' walk, limited dairy alternatives (no oat milk) and occasional poor croissant quality.

Solid amenities like breakfast and toiletries, though some reviews mentioned missing aspects like a bar.

Some amenities like the lack of breakfast value and creaky floors affected the overall score.

Good facilities in room and nice decor.

Multiple reviewers explicitly describe excellent or good value for money and would rebook, indicating strong perceived value.

Generally viewed as good value for the quality of the hotel, despite some issues.

Guests felt they received good value due to the competitive pricing and location.

Excellent value for money, given the rate.