Izu Marriott Hotel Shuzenji vs Similar Hotels

Rooms are spacious, though some cleanliness issues were mentioned.

Many guests praised spacious, new and comfortable rooms and very large beds; some reports of old/stained furniture and humidity affecting carpeting in certain rooms, yielding an overall good but inconsistent room quality.

Rooms were described as spacious, comfortable and with beautiful views.

Rooms were described as spacious, clean, and comfortable.

Several comments noted issues with mold in the shower.

Multiple reviews report serious humidity and mold (manchas de humedad, moho, marcas negras en bañera) and dead insects in fixtures; some rooms noted as clean but mold incidents make cleanliness a clear negative.

The baths and facilities were reported as very clean and beautiful.

Overall cleanliness was praised, but there were some concerns about towel distribution.

Convenient location in the middle of Izu Island, good for exploring.

Excellent scenic location with views of Mt. Fuji from baths and large hotel grounds and a shuttle, but remote on a mountain so many tourist spots are far and driving is required; scenic value is high despite accessibility inconvenience.

The property is ideally located near temples and along the river.

The location was appreciated, but access could be challenging for some guests.

Staff described as bright and friendly, indicating good service.

Generally praised staff responsiveness and helpful contact (スタッフの対応が良かった, 丁寧な連絡, shuttle service), though there are notable communication/check-in lapses (pre-stay information lacking, no replies). Overall service is strong and helpful, which offsets some operational issues.

Guests highlighted the extremely professional and attentive staff.

The staff were described as friendly and responsive.

Breakfast was good but had long wait times.

Limited explicit praise; one complaint about missing child's meal information requiring extra on-site payment, and some requests for more variety at the shop; overall food/beverage sentiment is slightly below average.

Guests enjoyed delicious meals, but some noted small portion sizes.

Food quality varied, with some guests finding the options mediocre.

Good amenities available, but some guests noted limited options.

Strong on bathing facilities (room open-air baths, large public baths, sauna, pool) and shuttle, but lacking basic toiletries in some cases (toothbrush, hairbrush), no elevator desired by some, and occasional towel-return inconvenience; amenities mix of strong facilities with some omissions.

Multiple onsen and a private garden enhance the guest experience.

Amenities included large onsen facilities and relaxation opportunities.

Some guests felt the price was high compared to the experience.

Several guests felt the room size and facilities offered good value (お値段の割にお部屋が広い), though unexpected extra charges (child meal) and issues reduce perceived value for some.

While some found food prices average, overall quality justifies the cost.

Offers good value, though breakfast and dinner quality were considered average.