Delta Hotels by Marriott Grand Okanagan Resort vs Similar Hotels

Mixed to negative: several guests reported loud/poor air-conditioning, non-working coffee maker/outlets and a room quality that did not match the premium price.

Spacious and comfortable rooms, but some are dated.

Some rooms were clean, but issues with outdated facilities noted.

Rooms are described as spacious and comfortable but have some minor needs for maintenance.

Multiple reviewers described the hotel as clean and modern; general impressions of good housekeeping and well-maintained public areas.

Showers have black mold starting; indicated a need for deeper cleaning.

Negative reviews regarding cleanliness with issues noted like hair in the shower and spills on floors.

Guests noted that the property is clean, with complaints about minor issues like scuffs in the rooms.

Location repeatedly described as excellent—waterfront, within walking distance to restaurants, shops and marina; several guests called it 'perfect' for Kelowna.

Great downtown location with beautiful views and proximity to amenities.

Many reviews praised the location as convenient and central.

Multiple reviews emphasize the excellent location near restaurants and attractions.

Staff repeatedly praised as helpful, friendly, welcoming and accommodating (check-in staff, hosts and servers noted positively); service is a strong positive in reviews.

Staff remembered guests and provided good service despite some mentioned issues.

Staff were referred to as friendly and accommodating in multiple reviews.

Staff are consistently praised for their kindness and helpfulness.

Generally positive on F&B service and buffet breakfast (described as fabulous) though some found lunch average and overpriced; overall mixed-leaning-positive.

No on-site restaurant mentioned, but options close by.

No significant comments made, but the Nespresso coffee was positively mentioned.

Breakfast offerings are frequently noted as very good, with some requests for more options.

Mixed: complimentary bike/kayak rentals and a good pool were positives, but issues noted with in-room coffee cups (paper/styrofoam), lack of bathrobes/slippers, slow elevators and occasional limited pool seating.

Pool, gym, and spacious rooms pleased guests, though some amenities were not functional.

Reported issues with pool cleanliness and amenities needing improvement.

Amenities such as breakfast and parking receive positive mentions, though there are parking issues.

Multiple complaints about unexpected $45 resort fee and perceived overpricing (lunch and room rate); several guests felt the stay did not represent the price paid.

Higher rates reflect good location but some elements need renovation.

Mixed feelings about price versus quality, with some citing it as too high.

Guests find the pricing to be very good for the quality of the hotel.