Holiday Inn Express - Springfield Downtown by IHG vs Similar Hotels

Rooms described as comfortable and spacious.

Mixed feedback with mentions of noisy AC and issues with bathroom amenities.

Rooms generally comfortable with good amenities, but some mentioned average quality.

Some reports indicated dissatisfaction with bed comfort and low toilet height.

Dirty premises and dusty areas were mentioned in the reviews.

Several reviews indicated cleanliness issues, such as an unclean hotel and concerns about the bathroom.

Most rooms noted as clean; some noise from hallways but generally well maintained.

Some reviews mentioned cleanliness positively, but there was one mention of a room smelling like mold.

Proximity to the MGM casino and hockey arena were frequently highlighted.

Great location frequently appreciated in reviews, making it a strong point.

Proximity to local attractions and positive ambiance reported.

The location was frequently highlighted as convenient and safe.

Very pleasant staff noted in several reviews, contributing to positive sentiment.

Many positive mentions of helpful staff and good service experiences.

Staff described as friendly, professional, and accommodating in various reviews.

Multiple reviews praised the staff as friendly and helpful.

Breakfast was consistently rated as great by guests.

Reviewers enjoyed breakfast but noted the coffee options were lacking.

Variety of dining options praised, but limited restaurant availability noted.

Breakfast received positive remarks with variety, but some coffee quality issues.

Breakfast and room utilities were appreciated, although some parking issues noted.

Positive comments regarding the breakfast, pool, and electric vehicle charging.

Good amenities and options available, though some improvements noted.

Guests enjoyed the hot tub and convenient EV charging.

Good value for the price, especially with proximity to the casino.

Guests felt they received good value for their stay considering the amenities.

Prices reasonable for the quality of stay, but some areas could improve.

While a bit pricier, guests felt it was a good value given the amenities.