HIDEOUT Hotel vs Similar Hotels

Rooms are well-managed, modern, and comfortable.

Rooms were generally described as comfortable but with some complaints about temperature regulation.

Mixed room quality: some rooms described as large, modern and comfortable; others noted thin mattresses, poor pillows, chipped furniture, very old TV and carpeting instead of advertised wood floors.

Rooms were described as spacious and comfortable, though some mentioned minor issues.

Overall cleanliness described positively, with many reviews highlighting immaculate presentation.

Most reviews mentioned cleanliness as a positive aspect, however, issues with specific utilities and emails regarding deposits indicated some discontent.

Mixed but notable issues: several reviews report dirty rooms, mouldy window, dusty wardrobes and broken fixtures; other guests did report very clean rooms. Overall cleanliness is below average due to the severe complaints.

Many reviews noted the cleanliness of the hotel and rooms.

Consistently mentioned as fantastic and ideal for sightseeing.

Multiple reviews praised the excellent central location, indicating a strong positive sentiment.

Very strong for convenience: excellent central location near shopping centre, station and town attractions. One reviewer raised safety concerns walking back alone at night, but location convenience is a clear strength.

Several reviews praised the excellent location, close to the city center and theatre.

Staff described as lovely and hospitable, contributing to a homely feel.

While one review highlighted poor communication regarding a deposit issue, overall experiences indicate satisfactory service.

Generally praised: staff described as polite, friendly and helpful (receptionist and servers, staff who assisted children). Some service failures were reported (missed housekeeping and staff citing being short-staffed), but overall front-of-house staff were seen as attentive.

Consistently highlighted as friendly and welcoming, contributing to a homely atmosphere.

No specific mention of food quality, maintaining a standard quality for this hotel tier.

No comments were made on food and beverage, assigned a standard quality for this hotel tier.

Strong positive sentiment: breakfast repeatedly described as well laid out, delicious and served conveniently late on weekends; staff even prepared food for tired children on arrival.

Reviews mentioned good quality food, with breakfast being a highlight.

Well-equipped facilities praised with many useful extras like earplugs and complimentary items.

Good amenities were mentioned, though some concerns were raised about the parking situation.

Limited mentions: breakfast service and basic facilities present and good, but issues with TV age, parking payment process and occasional lack of housekeeping suggest amenities are functional but not comprehensive.

Amenities were generally well-received, though some aspects like shower controls could be improved.

Guests feel they receive excellent value for their stay, especially given the luxurious aspects.

The pricing was perceived as fair compared to offered amenities, especially given the central location.

Good value: multiple guests noted the hotel was cheap, good price and breakfast included, making it good value for money despite some shortcomings.

Positive comments on the overall value, especially regarding breakfast and packages.