Aston Batam Hotel & Residence vs Similar Hotels

Rooms described as spacious and comfortable with good beds, but problems reported include poor soundproofing, inconsistent shower temperature, lack of closed wardrobes in some rooms and mixed bathtub availability.

Rooms are spacious and comfortable, though some faced noisy areas.

Spacious and comfortable rooms with some upgrades.

Issues with room cleanliness, bad smells, and poor maintenance were noted.

Many guests described rooms as clean and comfortable, but there were notable issues reported (cockroach in toilet, sofa smell) that lower the score.

The cleanliness of the hotel was appreciated by many guests.

Some complaints about dust and cleanliness in rooms.

The room and bathroom were reported as not very clean, with smells and issues noted.

Frequently praised as excellent and central (close to Nagoya Hill mall, convenience store/café nearby), though some noise from road/mosque affected sleep for some guests.

Conveniently located near Nagoya Hill, easy access to transportation.

Great location near Nagoya Hill Mall.

Location is mentioned as not convenient for food and shopping.

Multiple mentions of friendly, helpful staff and a free upgrade indicate strong service, though isolated slow service/management issues (lift downtime, slow response) were reported.

Staff is friendly and helpful, contributing positively to the experience.

Staff were described as friendly and helpful.

Staff were repeatedly mentioned as friendly and helpful, providing good service.

Breakfast is often praised for variety and quality, though several guests mentioned average items (warm milk for cereal, runny scrambled eggs) and some found food not tasty.

Breakfast was decent but lacked variety and improvements suggested.

Breakfast options were limited and improvements needed.

Food was described as good but expensive, which affects overall satisfaction.

Gym receives strong praise and nearby amenities are convenient; however the pool was frequently under renovation/unavailable which detracted from this category.

Good amenities were noted, but could have better breakfast choices.

Facilities like the swimming pool and gym were well maintained.

Breakfast and rooftop restaurant received positive remarks, but amenities were limited.

Standard quality for this hotel tier

Many guests felt it was a great deal for what they received.

Good value with upgrades and services.

Affordable pricing but complaints about cleanliness suggest it may not be the best value.