HOTEL PASEO, Autograph Collection vs Similar Hotels

Rooms are described as clean, comfortable, and well-decorated with good amenities.

Room quality fell short of expectations, with comments about not being ready upon check-in.

Rooms provided were clean and comfortable, despite issues with overbooking.

Some reviews indicated that rooms need updates and are showing age.

Some cleanliness issues mentioned, such as a dirty patio table and maintenance concerns.

The room was not clean upon arrival, which is unacceptable for a property at this price point.

The presence of wet carpeting and complaints about mold contributed to a lower cleanliness perception.

Multiple reviews mentioned issues with cleanliness and dirtiness.

Conveniently located near shopping and dining options.

The location is desirable for tennis enthusiasts.

The location is convenient, particularly for visitors attending events at Acrisure Arena.

Location was frequently mentioned as a pro, especially regarding proximity to attractions.

Staff described as friendly and professional, but issues with front desk communication noted.

Poor communication and lack of service recovery were noted, especially during the check-in process.

The staff were friendly and accommodating, addressing issues promptly and providing complimentary breakfast.

Many reviews praised the staff for being friendly and professional.

Positive mentions of food options in the lobby and restaurant quality.

Breakfast was included, but there were issues with charges.

Breakfast was not available as expected, leading to disappointment.

Breakfast was positively mentioned, with good variety and quality.

Limited amenities for the resort fee, but good options in the cafe when open.

The tennis facilities and the spa received positive remarks.

Amenities like the pool were nice, but lack of breakfast impacted the overall impression.

Amenities like the pool and breakfast were highlighted positively; some room issues noted.

Resort fee seen as excessive for limited amenities offered.

The experience was not commensurate with the price paid, especially with extra fees.

Considering the issues faced, the discounted room provided a good value.

Several comments indicated good value for the price, especially with breakfast included.