Royal Ashton Hotel vs Similar Hotels

Several guests reported very small rooms, poor ventilation, overheating, noisy street-facing rooms, cigarette smoke infiltration and occasional broken extraction fans — room quality is the most mixed/negative aspect.

Room had excellent facilities but some discomforts noted.

Rooms received good feedback for comfort and space, despite some concerns about outdated decor.

There were complaints about small and outdated rooms.

Multiple guests described rooms as clean and tidy; a few issues mentioned (bins outside a window, extraction fan problems) but overall cleanliness is positively noted.

Rooms were clean and very well presented.

Some reviews mentioned issues with cleanliness, such as outdated shower curtains and drafty windows.

Room was nice and clean but some reviews mentioned dampness.

Consistently highlighted as excellent — close to the cricket ground, train station, shops and bars; many reviews cite location as a primary positive.

Perfect location, convenient for town and train station.

Many reviews praised the excellent location, close to the town center and convenient for exploring.

Great location close to town centre as noted in several reviews.

Staff repeatedly praised as friendly, cheerful and exceptionally helpful (receptionist assistance, accommodating service, helpful during check-in/out), supporting a strong service score.

Staff were very helpful and went out of their way to assist.

Service was generally good, though there were some issues with unclear entry instructions.

Very helpful and welcoming staff noted in multiple reviews.

Limited direct mentions; nearby restaurants praised and guests noted good breakfasts and tea/coffee facilities — generally positive but not a standout feature.

Breakfast was good, although limited dining hours.

Several complaints about the lack of breakfast options and communication regarding meals.

Breakfast and food were generally praised, though some menu items were unavailable.

Amenities like fans, fridge, tea-making facilities, a guest kitchen and water refill point were appreciated; parking and occasional broken fixtures (fan, TV) reduced the score slightly.

No restaurant on site and bar closed early.

Some amenities were appreciated, but the lack of staff and certain facilities were noted.

Standard amenities but some guests found areas lacking.

Views mixed: some called it brilliant value for cricket trips, others felt it was pricey for the offering (requests for cheaper pricing, extra parking fees) — moderate value rating.

Tends to be overpriced considering amenities provided.

May vary based on individual experiences, but generally seen as acceptable given the pricing.

General sentiment about being adequate for the price.