Great Diponegoro Hotel Surabaya vs Similar Hotels

Room size was fine, but amenities were lacking.

Room was small with a tiny bathroom, but overall clean and provided a good night's sleep.

Rooms are clean but could use renovation.

The room quality is generally good but noted to be hot, indicating potential issues with the AC.

Bathroom cleanliness was below expectations.

There were cobwebs in the room and a cockroach was found, indicating cleanliness issues.

Mentioned concerns about room cleanliness and unclean towels.

Comments about cleanliness were mixed, with some positive notes but also mention of dirty towels.

Hotel is well-located for short stays.

Centrally located and within walking distance to shopping mall, highly praised.

The location is convenient and strategic.

The hotel is well-located close to the train station and a mall, which is highly favorable.

Reception and bell staff were friendly.

Staff was helpful, with positive mentions about check-in and service quality.

Staff are described as friendly and accommodating.

The receptionist received high praise for their good treatment of guests.

Food quality in breakfast and dinner was below standard.

Breakfast options could improve, but food quality was praised by many guests.

Food is well-reviewed, although breakfast variety is noted.

Breakfast received negative feedback, impacting the overall perception of food and beverage services.

No mini-fridge in the room and poor Wifi quality.

Adequate amenities, though some rooms lacked a fridge and other conveniences.

Adequate amenities described, but some areas need refurbishment.

Limited amenities noted, such as minimal water availability and lack of streaming services.

Good price for what is offered.

Guests found the hotel a good value due to location and service.

Reasonable prices for the hotel quality and services.

General value perception reflects a fair deal considering the location and quality.