Mitsui Garden Hotel Gotanda - Tokyo vs Similar Hotels

Generally very good: rooms described as clean, comfortable with good beds and nice city views; some guests found rooms small but overall comfortable.

Rooms were generally described as comfortable and spacious for Japanese standards.

Comments about the room being run down and some concern over the condition of furniture.

Rooms are comfortable and spacious, though some may feel smaller compared to other hotels.

Mixed comments: several guests praised cleanliness, but there are specific complaints about very dirty carpet in one room, an occasionally smelly toilet and an AC leak—so slightly below overall target.

Several guests mentioned issues with cleanliness, particularly regarding bathroom curtains and other minor cleanliness issues.

Some reviews mention dusty carpets and odor issues, indicating that cleanliness could be improved.

Generally clean and modern, but some reviews mention room cleanliness being infrequent.

Very strong: repeatedly noted as steps from Gotanda/Yamanote Line, convenient for trains, restaurants and convenience stores; many guests highlight the excellent location.

Numerous guests praised the hotel's proximity to Shinagawa station and restaurants, indicating a great location.

Highly praised for central location near Shinagawa Station, making it convenient for travelers.

Conveniently located near transportation and shopping areas, with easy access to the metro.

Consistently positive: reception and housekeeping described as very friendly and professional, staff praised for helpfulness and kindness.

Most reviews highlighted friendly and helpful staff, contributing positively to the service experience.

Generally positive experiences with staff being prompt and helpful, though some service issues were noted.

Staff is described as friendly and helpful, although there were a few limitations in customer service.

Mostly positive but with caveats: many guests enjoyed a fresh, varied breakfast, while a few reported disappointment or long lines at breakfast service.

Feedback was mixed about the breakfast offerings, which some found limited.

Breakfast is enjoyed by many, though chaotic experiences were noted, impacting overall satisfaction.

Breakfast is nice but simple; some restrictions on service times noted.

Mixed: onsen/large bath highly appreciated and views praised, but laundry capacity is limited, lockers and some facilities small or awkward—brings the score down.

Amenities were appreciated, though some guests noted missing vending machines and limited breakfast options.

Facilities like restaurants and stores within the hotel are appreciated, but limited availability mentioned.

Well-equipped with good amenities, though breakfast timings can be restrictive.

Standard quality for this hotel tier: not often explicitly discussed, so assigned the target overall rating.

Value was considered good with breakfast included and reasonable pricing for the location.

Mixed feelings due to the aging facilities, with some guests noting high pricing for the condition.

Good value for the quality provided, although a few mentioned it being on the pricier side.