Grand Orchardz Hotel Kemayoran Jakarta vs Similar Hotels

Rooms described as spacious and pleasant by several guests, though some guests reported an assigned room they disliked, bathroom clogging and occasional unpleasant smells.

Rooms are clean and cosy, but noise from outside can disrupt sleep.

Mixed reviews; some enjoyed space while others found rooms in poor condition.

Rooms are often described as spacious with large comfortable beds, though some guests report worn decor, water damage, leaks and that rooms need refurbishment.

Mixed reports: several guests praised very clean rooms and overall hotel cleanliness, while other reviews mention unclean sheets/towels, mold in toilet corners and occasional toilet odor/clogging.

The rooms are clean and well-maintained, although some reviews mention issues with noise affecting the overall experience.

Multiple reviews indicated poor cleanliness and issues with bed sheets.

Multiple reviews report stained bed sheets and towels, dust, ants, poor room cleaning, bad odors and overall 'very dirty' comments; significant cleanliness problems noted.

Generally positive: reviewers mention the location is good and easy to navigate; some noise from nearby train for lower floors noted.

Convenient location for events and local amenities, although somewhat far from other attractions.

Convenient location near malls and restaurants mentioned positively.

Several guests note convenient location near the main mall and a local market; one comment mentions the surrounding area as a downside, but location is generally considered good.

Generally excellent — multiple reviews note very friendly, helpful and polite staff (front desk praised). One strong negative incident (unnecessary early check-out call) lowered but did not outweigh positive service comments.

Staff are friendly, helpful, and provide excellent customer service.

Good service noted, especially from reception despite some issues with room assignments.

Service is frequently praised as very friendly and helpful (reception and doormen praised), though a few guests report slow or unhelpful front-desk staff and specific poor experiences.

Very positive: multiple guests praised the breakfast (variety, quality) and overall F&B experience.

Breakfast has a good variety, notably Asian dishes, but options are limited.

Breakfast was positively reviewed with good variety.

Breakfast receives mixed feedback: some praise variety and quality, but several guests complain about limited rotation, undercooked items, poor coffee and insufficient variety.

Amenities received mixed-to-negative feedback: wellness/jacuzzi issues (not hot/not working), concerns about pool area (mosquitoes, smoking nearby) and requests for better maintenance.

Good variety of offerings, though some mentioned thin towels and noise from amenities.

Facilities such as breakfast and a swimming pool rated positively.

Large pool and good gym are repeatedly praised and considered standout features, although there are occasional issues (towel delays, key-card/lift access problems) affecting use.

Standard quality for this hotel tier.

Generally seen as a good value for the price paid, considering the quality of service.

Some reviews mentioned high breakfast costs and inadequate provisions for families.

Multiple guests explicitly state the hotel offers reasonable pricing and good value for what they paid.