Metaxa Hotel Heraklion - Urban Boutique Living vs Similar Hotels

Rooms were described as comfortable and well-furnished, although some had issues.

Rooms are described as spacious and modern with good soundproofing.

Rooms were stated to be comfortable and nicely decorated, though some felt a bit cramped.

Rooms were generally described as clean and comfortable.

Several reviews mention cleanliness issues and unacceptable conditions.

Many reviews mentioned the exceptional cleanliness of the hotel.

The rooms were clean and well-maintained, as mentioned in multiple reviews.

Several reviews praised the cleaning staff and cleanliness, with one mention of slippery bathroom floors.

The hotel is well-located for accessing local attractions and public transport.

Guests praised the central location and proximity to attractions.

The hotel is ideally situated in the old town, making it convenient for excursions.

Location was frequently noted as excellent and central with easy access to attractions.

Staff were consistently rated as helpful and attentive throughout multiple reviews.

Staff are noted as friendly and professional, ensuring a great stay.

Staff were described as exceptionally friendly and helpful throughout the reviews.

Most reviews highlighted the friendliness and helpfulness of the staff, despite one negative mention of the reception team.

Breakfast received high praise from multiple guests.

Some comments noted a decrease in quality/quantity of breakfast compared to previous stays.

Breakfast was highly lauded, offering a variety of options and quality.

Breakfast received positive remarks, with excellent quality noted by multiple guests.

Facilities were generally adequate, though some services lacked traditional hotel offerings.

Amenity offerings are generally positive; modern furnishings and decent facilities noted.

Amenities were generally praised, but some areas like the fitness room could improve.

Amenities like breakfast were generally well received, though some issues with pool access were noted.

Mixed feelings on value due to parking costs and breakfast service location.

Quality provided aligns well with typical rates for accommodations of this standard.

The hotel provided good service and comfort for the price, considered reasonable by guests.

Many reviews indicated a good value, especially given the quality of experience provided.