MGM Springfield vs Similar Hotels

Rooms generally comfortable with good amenities, but some mentioned average quality.

Rooms described as comfortable and spacious.

Mixed feedback with mentions of noisy AC and issues with bathroom amenities.

Rooms were generally described as comfortable, but there were some issues reported.

Most rooms noted as clean; some noise from hallways but generally well maintained.

Dirty premises and dusty areas were mentioned in the reviews.

Several reviews indicated cleanliness issues, such as an unclean hotel and concerns about the bathroom.

Some reviews mentioned cleanliness issues, such as unclean bathrooms and improper housekeeping.

Proximity to local attractions and positive ambiance reported.

Proximity to the MGM casino and hockey arena were frequently highlighted.

Great location frequently appreciated in reviews, making it a strong point.

Close to stores and convenient for travel, although some found it a bit far from downtown.

Staff described as friendly, professional, and accommodating in various reviews.

Very pleasant staff noted in several reviews, contributing to positive sentiment.

Many positive mentions of helpful staff and good service experiences.

Overall, the staff received positive remarks for being friendly and helpful.

Variety of dining options praised, but limited restaurant availability noted.

Breakfast was consistently rated as great by guests.

Reviewers enjoyed breakfast but noted the coffee options were lacking.

Mixed reviews on breakfast quality; some found it inadequate.

Good amenities and options available, though some improvements noted.

Breakfast and room utilities were appreciated, although some parking issues noted.

Positive comments regarding the breakfast, pool, and electric vehicle charging.

Amenities like the gym and large rooms were positively noted, though the hotel bar’s hours were criticized.

Prices reasonable for the quality of stay, but some areas could improve.

Good value for the price, especially with proximity to the casino.

Guests felt they received good value for their stay considering the amenities.

Some complaints regarding parking fees and high room rates.