Holiday Inn Express & Suites Dallas Frisco NW Toyota Stdm by IHG vs Similar Hotels

There were issues mentioned about room maintenance and amenities that lowered the score.

Mixed experiences reported regarding room quality with some complaints.

Rooms were described as spacious and comfortable for guests.

Some rooms reported issues such as odors and lack of proper amenities.

There were mentions of cleanliness, but also some complaints that impacted the overall perception.

Several reviews noted issues with room cleanliness and smells.

The property was noted to be exceptionally clean and well-maintained.

Several mentions of unclean rooms and lack of daily housekeeping.

Many reviews highlighted the convenience of the location as a major pro.

Convenient location mentioned positively in several reviews.

The hotel is located in a very nice area, with easy access to various activities.

Located conveniently near shopping and restaurants, consistently praised.

General sentiment indicated good service, with some exceptions noted.

Staff was described as friendly and helpful in multiple reviews.

Staff were mentioned as being amazing, friendly, and professional.

Staff was friendly and accommodating in some cases, but there were complaints about professionalism.

Breakfast was frequently praised despite a few negatives.

Breakfast was consistently rated positively.

Food and beverage options were good, though breakfast was mentioned as not included.

Breakfast received high praise for its quality and variety.

Mixed feedback on amenities, particularly related to breakfast availability.

Good amenities were mentioned, including a pool and complimentary breakfast.

While amenities were generally praised, a mini fridge was noted as missing.

Good breakfast and fitness options, but some amenities were lacking like towels in the gym.

While some felt it was overpriced, others saw it as reasonable for the offerings.

Overall value perceived positively based on the amenities and service.

Considered a great place to stay for a reasonable price.

Guests felt value was hampered by hidden fees and subpar room conditions.