Holiday Inn Express - Luzern - Kriens by IHG vs Similar Hotels

Rooms are generally spacious and well-appointed but some issues noted with room features.

General praise for room quality being spacious and clean.

Rooms described as comfortable and adequately spacious.

Mixed feelings; some rooms had problematic features like glass doors impacting privacy.

Some mentions of clean rooms, but concerns regarding family room quality suggest a lower score.

Review mentions 'Schimmel im Badezimmer' indicating cleanliness issues.

Rooms were mentioned as clean and well-maintained.

Some reviews mention issues with cleanliness, particularly regarding shared facilities.

Convenient location with easy access to public transport stations.

Guests mention the location as 'perfect' for commuting and near city center.

Positive remarks about easy access to the city and public transport.

Positive remarks about convenient transportation options, but some note it is far from the city center.

Staff were mentioned as friendly and helpful in multiple reviews, indicating high service quality.

Positive comments on service with 'Personnel amable' and 'hyper gentil accueillant'.

Some comments about the lack of staff during peak hours, affecting overall service.

Most reviews appreciate the staff's kindness and helpfulness.

Very good breakfast options with quality items mentioned.

Breakfast was noted as 'prima' but some issues with communication around fees.

Breakfast was generally well-received, though some variety concerns noted on longer stays.

No specific mentions but kitchen setups indicated for self-catering.

Good amenities with a good breakfast and free transport pass.

Facilities like mini fridges and kettles positively noted.

Some amenities were missing clear instructions, like Wi-Fi access.

Basic amenities provided; gym appreciated but at extra cost.

Excellent value, especially for families traveling in Switzerland.

Comments suggest good value for price among several reviews.

Guests mentioned the price but felt it did not fully match the service level.

Generally seen as good value, especially with kitchen facilities.